Network and Systems Administrator

Job Description

This position will require access to ITAR and/or EAR controlled technical data, technology or source code, and requires that all individuals in this role be authorized to access such information

General Description:

The Network & Systems Administrator is a salaried, Grade 90 position reporting to the Information Technology & Systems Manager. The Network & Systems Administrator is responsible for network hardware and operating systems, administration of users and security, Email, monitoring network related activity and applying updates and patches. The Network & Systems Administrator is responsible for making sure the network hardware and infrastructure are effectively maintained. The Network & Systems Administrator will coordinate efforts with the IT Support Technician(s) to provide user support. Good communications skills are required with the ability to work with all levels of the organization diplomatically and skillfully. The position requires strong organizational skills, analytical skills and a high level of attention to detail. The Network & Systems Administrator must have the ability to prioritize issues and multi-task. The Network & Systems Administrator may need to work evenings, nights or weekends, as required, to monitor, maintain or updates network & systems.

Primary Responsibilities:

Network Hardware and Systems implementation, administration, maintenance and support

Telecommunications systems Administration

Email platform and user access

Provide technical support and training to all departments as needed

Diagnosing and resolving issues that arise with network hardware and software

Generate and maintain network documentation as required

Data backup systems Administrator

Education and Experience Requirements:

Bachelor degree in Computer Science or related area of study or equivalent industry certifications

Minimum three years’ experience in the following areas

Windows server administration

Microsoft Entra ID administration

Microsoft Office 365 & Exchange administration

Duo administration

Cisco/Meraki switches and firewalls

Cisco/Meraki Access points

Proficient in Microsoft Operating Systems

Specific Tasks and Focus Areas:

Network hardware and Systems implementation, administration, maintenance and support

Set up and configure network file servers, firewall, switches, access points, MFPs and other related network hardware

Install Operating systems, software, updates, firmware and patches as required

Coordinate activities to ensure success without unnecessary system outages

Monitor appropriate security procedures to safeguard the system from physical harm and viruses, unauthorized users and damage to data

Perform routine maintenance on network hardware and software systems

Create and maintain network user groups and accounts (on premise & cloud)

Group Policy Management

Multifactor Authentication (MFA) administration and support

Resolve network related user issues

Help to configure and support network connected machines and equipment

Telecommunications Systems Administration

Administers user accounts, extensions and voice mail

Email Platform and user access

Administers Email platform and security

Provide technical support and training to all departments as needed

Provide IT Support Technicians(s) with support as needed

Provide users with telephone and in person support to troubleshoot minor issues

Diagnosing and resolving issues that arise with network hardware, software, connectivity and network performance

Troubleshoot and resolve functionality issues with file servers, switches, access points

Troubleshoot and resolve connectivity issues with file servers, switches, access points

Interface with vendor, when advised, for higher level technical support

Advise Information Technology & Systems Manager of complex issues

Generate and maintain network documentation as required

Create documentation for network hardware, component and software information

Create network diagram for hardware placement

Create and maintain documentation for policies relating to user security, access and rights.

Data backup systems Administrator

Install/Maintain software on file server for data backup

Install/Maintain software on new endpoints for backup as required

Monitor scheduled data backups

Restore user files when required

“AA/EOE/W/M/Vet/Disable”

R.E. Darling Co., Inc. is an equal opportunity employer. All qualified applicants will receive consideration of employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as protected veteran, among other things, or status as qualified individual with disability.

Full-time