Temporary Escrow Processor 1

Job Description

Overview

At Community Financial System, Inc. (CFSI), we are dedicated to providing our customers with friendly, personalized, high-quality financial services and products. Our retail division, Community Bank, N.A., operates more than 200 customer facilities across Upstate New York, Northeastern Pennsylvania, Vermont and Western Massachusetts. Beyond retail banking, we also offer commercial banking, wealth management, investment management, insurance and risk management, and benefit plan administration.

Just as our employees are committed to helping our customers manage their finances, we’re committed to our employees. After all, they make it happen for our customers every day.

To ensure our people can enjoy long and successful careers here at CFSI, we offer competitive compensation, great benefits, and professional development and advancement opportunities. As an equal-opportunity workplace and affirmative-action employer, we celebrate and support a diverse workplace for the benefit of all: our employees, customers and communities.

Responsibilities

This temporary position will be working on a special project, and ss an integral member of the Loan Operations Department, will be responsible for coordinating all activities related to property taxes and insurances related to real estate-secured loans held at the bank.

Essential Responsibilities:

Review accounts with property taxes and insurances that are escrowed to ensure they adhere to federal regulations

Prepare remittance for property taxes as due

Prepare remittance for hazard insurance premiums on a monthly basis

Prepare remittance for mortgage insurance premiums as due

Research and maintenance tax data through the banks tax servicing vendor

Prepare documentation for the creation of an escrow account for existing loans

Prepare and send regulatory letters when cancelling property taxes and insurance

Process escrow payment transactions and maintenance the system accordingly

Function as a resource for branch personnel with escrow questions; communicate with customers, insurance companies and real property tax collectors regarding escrowed accounts

Maintain proficient knowledge of, and demonstrate ongoing compliance with, all laws and regulations applicable to this position, ensure ongoing adherence to pertinent policies, procedures, and internal controls, and meet all job-specific training requirements in a timely fashion

Qualifications

Education, Training and Requirements:

High School Diploma or GED required

Associates Degree in business related field or equivalent work experience preferred

All applicants must be 18 years of age or older

Skills:

Strong attention to detail as well as proven organizational and analytical skills

Highly organized, with the ability to multi-task

Ability to prioritize and work effectively under time constraints

Above average written and verbal communication skills

Intermediate to strong computer skills, including ability to create and manipulate data and spreadsheets in Excel

Must be able to consistently demonstrate the Company’s core values: a strong work ethic, integrity, respect for others, responsibility, transparency and humility

Experience:

Preference will be given to a candidate with at least one (1) year experience in banking and knowledge of lending products and services. Mortgage experience is a plus.

Full-time