Job Description
Grow, innovate, and generate progress: Harness your expertise to solve challenges and celebrate success!
Job Summary:
What’s in it for you:
Join a premier technology firm specializing in innovative solutions.
Be part of a collaborative, inclusive, and innovative work culture.
Enjoy tremendous growth potential in a high-performing team environment.
A robust benefits package:
Health, dental, and vision insurance
Life insurance
Short-and-long term disability
Paid time off (PTO)
401k retirement plan with employer match
Annual Professional Development Reimbursement Program
And more! What you will do:
The specific duties include but are not necessarily limited to the following:
Support planning, designing, and evaluating various components of the network.
Providing specifications for network architecture, evaluating and recommending new technologies to enhance current capabilities, and performing needs assessments.
Support level duties will include monitoring, installation, modification, testing and servicing of network equipment.
Primary focus will be on, handling internal projects for operations, driving time-sensitive initiatives, support ITIL service area activities (problem management, incident management, service request fulfillment, etc.) and driving specific tasks to a successful conclusion, operations management, configuration/change management oversight, service level agreements (SLA).
Knowledge and capability to use tools and analytics in areas like Service Now to improve signal to noise ratios and prioritization across the team.
The individual will develop and enforce standard operating procedures (SOP’s) in a matrixed organization supporting the prime contractor and CMS.
Demonstrated ability to manage a team composed of Network & Firewall Administrators
Excellent communication and collaboration skills are a must.
What you will bring:
Active DoD Secret Clearance
Must be a US Citizen
BS degree and 4 – 8 years of prior relevant experience. Additional experience may be substituted in lieu of degree.
Information Assurance Technician (IAT) Level II
Experience with Cisco technologies with recent experience in Cisco ACI
Experience with F5 Load balancers
Experience with physical connection/access to data center hardware via console serial for router/switches & using a crash cart to connect to servers
Experience with rack/stack gear, running copper/fiber cables
Experience with using ticketing/change management systems like ServiceNow
Experience in following strict change control and guiding others in following the change control process
How you will wow us:
Technology: Prior experience with OSI Layers, Security, Storage, VMWare, System/Network Admin
Tools: Share Point, Skype, Slack, Service Now, Wiki’s, MS Project
Certifications: Cloud, Cisco CCNP CCIE, ITIL
JCS Solutions LLC (JCS) is a premier technology firm specializing in enterprise-wide capabilities including cloud and infrastructure solutions, cyber security, digital modernization, next generation technologies enablement, software solutions, and mission support services dedicated to providing the highest quality of services and solutions. JCS delivers expert management consulting and information technology (IT) solutions to federal agencies.
We are a learning organization that promotes a work culture of collaboration, inclusiveness, inspiration and innovation.
JCS has been certified as a Great Place to Work four years in a row and was awarded as Washington Post’s Top Places to Work for 2024.
Our employees embody our core values, and we are looking for others who do too!
Customer Experience: Strive for excellence and delight our clients
Innovation: Embrace creative thinking to enable continual growth and powerful solutions
Accountability: Take ownership of and pride in our actions and service delivery
Inspire: Be inspired to be your best self and have fun in the process
Integrity: Do the right thing, the right way, every time!
Stewardship: Careful management of something entrusted to us.
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Full-time