VP of Mortgage Lending

Formed in 1934, Telhio Credit Union began as a credit union for Columbus Telephone Company (now AT&T) employees. Over 85 years later, Telhio now serves over 70,000 member-owners throughout central and southwest Ohio though our 13 full-service branch offices, online and with our mobile app. As the 6th largest credit union in Ohio, and the #1 ranked SBA Lender among Ohio credit unions, Telhio is a strong financial institution that continues to serve its members and community through extraordinary service and innovative financial solutions. After generations of service and growth, we never lose focus of our original three core values - Caring, Commitment, and Integrity.

Position Summary

The VP of Mortgage Lending is the face of Telhio in the Real Estate/Mortgage Lending Community, operating under the oversight of the Chief Banking Officer. This role is primarily responsible for developing and executing mortgage sales strategies to maximize loan origination volume and profit. The VP directs departmental activities related to origination, processing, activation, post-closing, retention, and servicing of first loan programs, ensuring compliance with regulations and policies. Additionally, the VP establishes new products and programs, coordinates product roll-outs, and communicates effectively with affected departments. The VP also provides professional development and support to the Mortgage Lending Department, fostering a high-performance environment.

Responsibilities:

Create and execute comprehensive sales strategies to drive mortgage loan origination and achieve volume and profit targets.

Analyze market trends and competitor activities to identify opportunities for growth and improvement.

Provide leadership and direction to the mortgage sales team, including setting performance goals and conducting regular coaching sessions.

Develop and launch new mortgage products and programs to meet market demands and enhance the product portfolio.

Ensure all loan originations comply with regulatory requirements, Fannie Mae, Freddie Mac, FHA, & VA Guidelines, and internal policies.

Monitor and evaluate the quality of loan applications and processes to maintain high standards.

Track and report on sales performance metrics, providing insights and recommendations for improvement.

Prepare and present regular sales reports for senior management.

Qualifications

Education: A Bachelor’s degree (Required).

10+ years in Mortgage Industry (Required).

5+ years of Mortgage loan sales management (Required).

5+ years of Mortgage Loan operations management (Preferred).

NMLS (Required).

Communication Skills (listening, inquiry, explaining to/aligning members).

Must be analytical with strong trouble-shooting skills.

Detailed oriented and be able to follow verbal and written procedures.

Ability to communicate effectively.

Ability to handle multiple projects/tasks and meet deadlines.

Detailed oriented.

Telhio Applicants must be able to pass a background check including: Credit, Drug Screen, Bondability, and Criminal Background.

What you will earn:

Competitive Pay

Benefits: several medical plan options, dental, free vision, free life and free disability insurance

Additional financial incentive programs for employees enrolled in our insurance

6% matching and immediately vested 401(k) plan

Generous schedule for 14 paid holidays, vacation and personal time for a healthy work-life balance

Opportunity for personal career growth, continued education and mentorship programs

Volunteer opportunities impacting the local community

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, you will need to have good manual dexterity as well as speaking and hearing ability. This position requires sitting; some reaching; standing; some stooping or kneeling. The employee must occasionally lift and move up to 50 pounds. It is expected that the employee will read, compile, compute and record numerical and statistical data. Must drive occasionally.

This is a Non-Collective Bargaining Unit.

Telhio is an Equal Opportunity Employer.