Quality Department Associate
Description:
Job Description
Job Description
Quality Department Associate
About Us:
Donor Network of Arizona’s mission is to make the most of life through the gift of organ and tissue donation. We challenge ourselves and others every day to realize Arizona's potential to save and improve lives. Every employee at Donor Network of Arizona is responsible for embracing the organizational culture by upholding the Donor Network of Arizona’s core values of Positive Energy, Passion and Eagerness.
We Offer:
Competitive Salary $20-$22.44 per hour
Organizational Incentive Program Annually, up to 10% (7% at target)*
Very Generous Medical, Dental & Vision Insurance
Paid Life Insurance and LTD Insurance
Voluntary Life Insurance options
403b employer match and profit sharing
Generous Tuition Assistance Program
Employee Assistance Program
Employee Wellness Program
Tobacco Free Workplace
About Quality Department Associate role:
The Quality Department Associate is responsible for supporting the Quality Department with the execution of quality throughout Donor Network of Arizona (DNA). This includes and is not limited to general administrative support, donor record document administration, computer data input, and coordination of document distribution with affiliated tissue partners. This position is responsible for adhering to all established standard operating procedures, federal, state, and industry regulations.
Job Duties:
Assists Quality Department Leadership by providing administrative support to the Director, Manager and to the Quality Systems and Quality Assurance departments, in achieving and maintaining compliance with all regulatory standards and industry driven accreditations.
Keeps current with standards and regulations that relate to Quality, Organ, Ocular, and Tissue Services.
Assists Quality Department Leadership in preparing and sending electronic written correspondence, as needed.
Files paper and electronic documents as required.
Maintains confidentiality of all donor and recipient information.
Assists the Quality Assurance Department in the execution of the quality assurance process.
Uploads and disseminates information and documentation received after the completed QA process to ensure all applicable parties are notified.
Performs verification of NOK information and authorization documentation and collaborates with other departments to assist in facilitating distribution of authorization documentation to donor families.
Data entry of donor culture results into the appropriate software application.
Assists in distribution of donor chart documentation to external agencies.
Assists in scanning and uploading of donor medical record documentation.
Assists in monitoring the receipt status of pending information that is needed from external agencies, such as donor dispositions, culture reports, etc.[AM1]
Assists the Quality Department in the execution of quality systems processes.
Maintains a current archive of regulatory certificates of vendors / partners affiliated with DNA.
Assists Quality Department management to ensure that DNA’s current regulatory certificates are posted on internal and external websites.
Assist with the DNA Quality Improvement Process – PDSA, implementation and/or improvement of quality systems and quality assurance processes.
Assists in ensuring that the organization’s PDSA outlines are current.
Assists in requesting progress updates from PDSA leaders, facilitators and team members.
Assists in maintaining the PDSA tracking mechanism.
Assists with donor medical records.
Assists with the storage, retrieval and return of files stored at off-site locations.
Provides back-up support to the DNA Receptionist, as requested.
May perform other related duties as required to meet the ongoing needs of the organization.
Qualifications:
Minimum Education
High School diploma or equivalent required.
Minimum Experience
1 Year of intermediate level computer experience with Microsoft Word / Excel / Outlook
Strong organizational skills required.
Preferred Education
Associate’s degree in a related field and/or equivalent combination of work experience and training strongly preferred.
Preferred Experience
Knowledge of diseases and medical terminology is preferred.
Experience with health information management and electronic medical records systems preferred.
Quality Systems / Quality Assurance / Quality Control experience preferred.
Proficiency in the use of computer equipment and software, including but not limited to, Windows environment (Word, Excel, Outlook – Intermediate to Advanced skills) required. Strong word processing database skills. Ability to perform data entry and audit.
Strong interpersonal skills and ability to work both independently and as part of a team required.Additional Information
Donor Network of Arizona is proud to be an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex (including pregnancy), sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information, or any other protected characteristics as outlined by federal, state, or local laws. All employment is based on qualifications, merit and business need. If you require a reasonable accommodation due to a disability during the application or interview process, please contact our team at . We are committed to maintaining a drug-free workplace.
Full-time