Oracle CC&B Utilities Engineer

Job Description

Job Title: Oracle CC&B Utilities Engineer

Client: State of Iowa

Location: Rapids, IA 52404

NOTE: This is the Onsite position with Either Web Cam or In Person Interview

Essential Duties and Responsibilities:

The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by employees in this job. Employees may be requested to perform job-related tasks other than those specifically presented in this description.

Designs, documents, and implements new Enterprise application solutions within the IT environment for the Utilities department.

Provides ongoing support, maintenance, and enhancements to existing and new software applications.

Performs troubleshooting of infrastructure systems affecting application performance.

Creates and maintains detailed application/program documentation.

Contributes to reviewing and implementing IT application-based policies, procedures, and standards.

Collaborates with cross divisional team members to perform root cause analysis of complex problems.

Consults with internal team/management/vendors to discuss security issues for both short term projects and long-term department security initiatives.

Works with vendors and business users to develop and implement software integrations.

Analyzes users’ business requirements in the development and modification of computer systems.

Coordinates and assists in planning and feasibility/requirements analysis to determine the viability for proposed systems.

Troubleshoots and implements for non-enterprise applications and solutions.

Assists in writing technical specifications ensuring that information dissemination meets the standards of quality for systems development.

Performs related work as required.

Required Education and Experience:

Bachelor's Degree in Information Technology, Computer Science, or related field and

Seven (7) to ten (10) years’ experience working with and maintaining enterprise level computer applications OR

An equivalent combination of education and/or experience (i.e., one year of relevant full-time experience may substitute for one year of education).

Excellent written, verbal, and interpersonal communication skills.

Experience with Oracle-based applications, in particular Customer Care & Billing and Oracle Analytics Publisher.

Proficiency with Microsoft Office and Visio.

Ability to work collaboratively with diverse populations.

Desired qualifications:

Experience with process design, logical workflow analysis and design.

Experience with in-depth configuration, code, analysis, and output.

Extensive experience with Oracle and Oracle-based technologies.

Experience with Utilities in both support and processes.

Extensive experience troubleshooting problems and root cause analysis.

COMPETENCIES FOR SUCCESSFUL PERFORMANCE OF JOB DUTIES

Knowledge of:

Computer systems and analysis of computer programs.

Systems analytical practices and procedures.

Server and network operating systems

Project management principles

Skills in:

Managing multiple projects and deadlines; communicating delays.

Peer review and mentoring.

Assigning, prioritizing, monitoring, and reviewing work assignments.

Communicating effectively with internal and external stakeholders using both technical and non-technical language.

Attention to detail.

Ability to:

Maintain a high degree of confidentiality with sensitive information; maintain the confidentiality of information and professional boundaries.

Train and instruct others, including systems and user-support personnel.

Evaluate vendor software for compatibility withcity-wide computer systems.

Respond to IT on-call emergencies.

Assess problematic issues and make appropriate judgment to correct issue.

Work cooperatively and maintain effective working relationships.

If you are: bright, motivated, skilled, a difference-maker, able to get things done, work with minimum direction, enthusiastic, a thinker, able to juggle and multi-task, communicate effectively, and lead, then we would like to hear from you. We need exceptionally capable people for this role for our client, so get back to us and tell us why you think you are a fit.

About Us:

Since 2000, Tri-Force Consulting Services ( has been an MBE/SDB certified IT Consulting firm in the Philadelphia region. Tri-Force specializes in IT staffing, software development (web and mobile apps), systems integration, data analytics, system automation, cybersecurity, and cloud technology solutions for government and commercial clients. Tri-Force works with clients to overcome obstacles such as increasing productivity, increasing efficiencies through automation, and lowering costs. Our clients benefit from our three distinguishing core values: integrity, diligence, and technological excellence.

Tri-Force is a six-time winner among the fastest-growing companies in Philadelphia and a four-time winner on the Inc. 5000 list of the nation's fastest-growing companies.

Full-time