Hand Tool Manufacturing Quality Manager

Job Description

Position Summary:

Precision Instruments is seeking a highly experienced and proactive Quality Manager / Senior Quality Systems Specialist to lead and continuously improve our quality assurance systems. This role plays a critical part in overseeing inspection processes, ensuring compliance with internal and external standards, and driving quality performance through data analysis, documentation management, and cross-functional collaboration. CAD proficiency is essential for reviewing and updating part prints and supporting communication between quality and engineering. The position is 50% in-office and 50% shop floor/hands-on.

Key Responsibilities:

Process Auditing:

Develop and oversee a comprehensive internal process audit schedule.

Conduct audits independently, identify gaps, and drive systemic improvements.

Calibration Management:

Maintain and monitor calibration schedules and logs for all tools, gages, and local measurement standards.

Lead efforts to improve calibration traceability and compliance.

Finished Goods Testing:

Oversee logging and analysis of finished goods test data.

Identify trends and recommend improvements to testing protocols and product quality.

Form, Fit, Function Issue Resolution:

Investigate and lead resolution of product issues identified during inspection or at assembly.

Collaborate with engineering, production, and suppliers to implement effective corrective actions.

Document Control:

Maintain a well-organized and compliant document management system on internal servers.

Ensure version control, accessibility, and adherence to document retention policies.

Technical Drawing & CAD:

Review and update part prints using CAD software.

Work with engineering to ensure dimensional accuracy, proper tolerances, and document consistency.

Prepare inspection drawings or visual documentation to support quality control processes.

Warranty Claims & Data Analysis:

Evaluate, log, and analyze warranty claims to detect patterns and provide actionable insights to design, manufacturing, and quality teams.

Customer and Supplier Quality Communication:

Serve as the primary responder to external inquiries, audits, and questionnaires related to quality systems and materials.

Qualifications:

Bachelor's degree in Quality, Engineering, Manufacturing, or related field preferred; equivalent experience will be considered.

Good mechanical aptitude is a must in understanding how mechanical components fit and function together.

5+ years of experience in quality assurance, quality systems, or related field within a manufacturing environment (i.e. measuring components with calipers, micrometers, gages, sorting parts, making rework/scrap/use as-is decisions, etc.)

Proficiency with CAD software (e.g., AutoCAD, Fusion, or similar) for drawing review and updates.

Knowledge of quality standards such as ISO 9001, IATF 16949, or similar.

Proven ability to lead audits, manage calibration programs, and handle cross-functional quality initiatives.

Skilled in quality tools and methodologies such as root cause analysis, CAPA, FMEA, SPC, and control plans.

Strong understanding of engineering drawings.

Experience with ERP or QMS software is a plus.

Excellent communication skills with the ability to interface effectively with customers, suppliers, and all levels of the organization

Full-time