Customer Service Clerk

Job Description

Regal Staffing Services is now hiring for a Customer Service Clerk for a warehouse located in the Midlothian, TX 76065 area.

If you would like to apply or have any questions, please call and ask for either Juana or Esperanza

Shift/Pay Rate: 1st shift (7am to 3:30pm): $22hr

Responsibilities

Coordinated domestic and international shipments.

Arrange Booking with freight forwarders.

Process export shipment details in oracle system

Process export documents, coordinate documents with other departments and forwarders, such as Commercial invoices, Packing list, SED, manufacturing declaration, manufacture certification, Certificate of Origin, BOL and Trade agreements.

Coordinated/tracked shipments with freight forwarders.

Update customers on a regular basis on their shipments

Resolve any issues that may arise with export shipments.

Reviewed and processed invoices to ensure accurate billing for payment from carriers/brokers.

Backup for imports shipments

Arrange ISF (import security filing)

Submit import documents to Customs Broker

Conduct administrative work such as processing carriers’ labels for other departments.

Compiles a list of all open orders for each customer and e-mails to customer each month.

Create sales orders and assigns estimated ship dates

E-mails departments weekly reports

Provide Weekly Update to Affiliates

Coordinates with Quality Control Department for the release of needed product

Maintains new product order forms schedule and prepares shipment report.

Edits orders received by checking for proper case quantities, inactive or discontinued items or any new items not on the system.

Assists in order entry process.

Assists in the shipment of orders in Fusion

Requirements:

High school diploma or general education degree (GED); and at least one year to two years of related experience and/or training; or equivalent combination of education and experience.

Must have knowledge of Internet Software; knowledge of ORACLE a PLUS, knowledge of Manufacturing software; Order processing systems; Spreadsheet software and Word Processing software.

Must be able to lift and/or move up to 10 pounds

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.

Attention to detail and accuracy

Pass background and drug screen

How to Apply:

Fill out our official application online at (be sure to select "Dallas” as your branch).

If you have any questions, please contact us at .

Full-time