Customer Experience Associate - CSR

Job Description

Would you enjoy creating a welcoming environment for patients and guests when they come through the door or call over the phone? Check out this opportunity with us at Kubat HealthCare! Schedule is Monday through Friday at our Old Mill location in Omaha.

What you will be doing:

Greeting respiratory patients, customers and visitors in a friendly and professional manner in person and over the phone

Processing customer payment and credit transactions

Assist in resolving patient and customer concerns and issues

Maintain the neat and clean appearance of the respiratory showroom and work area

What will a qualified candidate need?

One or more years of office experience

Excellent customer service skills

Organized and great time management skills

Ability to understand insurance coverage guidelines for respiratory durable medical equipment

Working knowledge of MS Office: Outlook, Word, Excel

Job Posted by ApplicantPro

Full-time