Hotel Front Desk Receptionist

Job Description

$15 - $16 hourlyResponsibilities:

Connect with the housekeeping department to ensure guest accommodations are ready

Perform regular bookkeeping duties: make sure hotel guest information is current and correct

Answer incoming calls and questions about guests’ needs in-person and online regarding room bookings, room rates, amenities, available rooms, rewards programs, and special requests

Welcome, register, check-in, and check out guests staying at the hotel, provide keys and room numbers, and record credit card information

Mitigate customer complaints as neededQualifications:

Must have graduated high school, received a GED or equivalent

Excellent time management skills, organizational skills, customer service skills, and interpersonal skills

Comfortable taking telephone calls and mitigating stressful situations

Has previous experience or working knowledge of Microsoft Office and reservation management systems

1+ year of hotel industry experience or related job preferred About Company

The Best Western Plus Hudson Hotel & Suites is located 30 minutes from Denver International Airport and 10 minutes from Platte Valley Medical Center. We are located in Hudson and close to Brighton, Fort Lupton, and Keenesburg with Love’s® Travel Stop next door. As a team, we strive to offer the best lodging facility, with the friendliest staff in a family atmosphere. We take care of our guests as if they were our best friends and/or family members.

Full-time