Salesforce Administrator

Job Description

AssetWatch serves global manufacturers by powering manufacturing uptime through the delivery of an unparalleled condition monitoring experience, with a passion to care about the assets our customers care for every day. We are a devoted and capable team that includes world-renowned engineers and distinguished business leaders united by a common goal – To build the future of predictive maintenance. As we enter the next phase of rapid growth, we are seeking people to help lead the journey.

We are seeking a Salesforce Administrator who will be responsible for managing and ensuring the accuracy of sales data within Salesforce and supporting tools. Your primary focus will be maintaining data integrity, ensuring that Opportunities, Orders, and Leads are clean, accurate, and up-to-date. This role is data-centric, and you'll be tasked with handling data quality, deduplication, and lead management workflows to ensure efficient and accurate sales reporting and forecasting.

You will also assist in building custom reports, automating key data workflows, and supporting the sales team in overcoming data-related challenges. This role will involve working closely with sales operations, marketing operations, and the sales team to ensure data processes are working seamlessly and assist in filling data gaps where needed. While your primary responsibility is focused on data management, you will also collaborate with sales leadership to support ad hoc reporting, sales forecasting, and ensuring clean data flows through integrated systems such as Zoominfo, Outreach, and 6Sense.

This role requires strong technical skills in Salesforce data management, reporting, and a deep understanding of data hygiene practices. You will be instrumental in providing data-driven insights that empower the sales team, while ensuring accurate and reliable information for forecasting and pipeline management. Additionally, you will support Deal Desk processes by ensuring pricing and contract data are accurately reflected in the system.

What You'll Do:

Page Layouts & Field Management:

Maintain and optimize Salesforce page layouts to ensure clean, user-friendly interfaces for Sales, Customer Success, and Marketing. Create, update, and manage custom fields, objects, and relationships based on evolving business requirements.

Validation Rules & Workflow Automation:

Design and implement validation rules, workflows, and approval processes that ensure data accuracy and enforce business logic across core processes like Opportunity, Order, and Lead management.

CPQ Support:

Maintain and configure Nue CPQ product bundles, pricing rules, approvals, validations, and flow.

User Management & Permissioning:

Manage user roles, profiles, and permission sets to maintain security standards while ensuring teams have appropriate access to functionality and data. Support user onboarding and deactivation processes.

Process Builder & Flow Development:

Build and maintain automations using Salesforce Flow and Process Builder to support lead routing, opportunity creation, and field updates. Replace legacy automations with modern, scalable flow-based solutions.

Change Management & Documentation:

Maintain structured change management practices, including sandbox testing, change logs, and internal documentation. Ensure configuration updates are communicated clearly to relevant teams.

Release Management Support:

Collaborate with development and RevOps teams to test, deploy, and document Salesforce releases. Provide training and user support post-deployment.

Error & Exception Handling:

Identify and resolve sync issues or broken automations affecting user experience or data integrity. Collaborate with RevOps and IT for deeper troubleshooting when needed.

Support and maintain Field Service Lightning (FSL):

Manage service resources, work types, scheduling policies, and ensure configuration for field team efficiency.

Data Management:

Ensure field-level data accuracy and filtering logic supports key GTM metrics and leadership needs.

Lead & Opportunity Process Optimization:

Partner with Sales Ops to improve lead conversion paths, opportunity lifecycle tracking, and Order record consistency through backend configuration improvements.

App Integration Maintenance:

Monitor and support third-party app integrations (e.g., Nue CPQ, ZoomInfo, Outreach, HubSpot, RingLead, Vitally). Ensure proper field mapping and data flow between platforms.

Training & Documentation:

Provide just-in-time training and clear documentation for end-users when new fields, layouts, or workflows are introduced. Serve as a knowledge base resource for the GTM team.

Who You Are:

4+ years of experience in Salesforce administration in a B2B company, ideally in SaaS

Deep understanding of Salesforce core configuration: custom objects, fields, workflows, validation rules, page layouts, and reports

Experience with Salesforce Flow (record-triggered and scheduled), Process Builder, and formula logic

Strong working knowledge of user access configuration (profiles, permission sets, roles)

Familiarity with GTM use cases and how sales and marketing teams rely on CRM

Experience troubleshooting sync errors across tools like HubSpot, Outreach, and ZoomInfo

Understanding of data hygiene best practices, deduplication, and field mapping logic

Comfortable managing competing priorities with attention to detail

Strong communicator who enjoys supporting users and driving adoption of system improvements

Curious, structured thinker who thrives in cross-functional collaboration with Sales, RevOps, and Marketing Ops teams

Qualifications

Salesforce Administrator Certification preferred

Experience supporting sales, marketing, and/or customer success operations

Proficiency in Salesforce reports, dashboards, Flow, and object relationships

Experience in sandbox deployment, testing, and change management

Ability to work independently and balance both strategic initiatives and tactical support

Familiarity with tools like HubSpot, Outreach, ZoomInfo, and RingLead

Experience in project collaboration tools (e.g., Notion, Jira) a plus

What We Offer:

AssetWatch is a remote-first rapidly growing startup providing a game changing condition monitoring platform and mobile experience in the industrial manufacturing space.

Competitive compensation package including stock options

Flexible work schedule

Competitive benefits and 401k match

Opportunity to make a real impact every day

Work with a passionate and growing team

Unlimited PTO

We have a distributed team that works remotely across locations in the United States. We are open to candidates from most states as long we all can closely collaborate within core working hours.

#LI-Remote

Full-time