IT/AV Coordinator

Job Description

IT/AV Coordinator

Company

The Concours Club sets the new standard for automotive country clubs worldwide. The members-only motorsport facility blends high-tech driving, impeccable service, and luxury amenities within a spectacular resort setting. Located within minutes from the heart of Miami, this is the ultimate escape, where automotive collectors and enthusiasts can relax, connect, and share their passion. The world-class driving experience is now open to members.

Job Summary

The IT/AV Coordinator is responsible for maintaining and supporting the organization's on-site internet connectivity and audio-visual systems, ensuring all technologies meet current standards for performance, security, and long-term reliability. This role involves reviewing, optimizing, and repairing systems as needed, while also playing a key part in the ongoing infrastructure modernization. The IT/AV Coordinator collaborates closely with multiple departments to ensure each team has dependable and efficient AV and connectivity solutions that support daily operations and enhance the overall member and guest experience.

Key Job Responsibilities

Survey and document the status of existing IT/AV systems.

Install, configure, maintain, and troubleshoot AV systems and IT equipment (projectors, display, conferencing tools, printers, laptops, etc.)

Coordinate with external IT services providers to maintain systems, apply updates, and ensure adherence to current best practices and security standards

Support the Events department in providing custom solutions to clients with specific AV needs site wide.

Continuously assess and optimize IT/AV systems to improve usability, efficiency, and overall reliability across all platforms.

Support onboarding /offboarding of employees, including computer set setup, software installation, and account access configuration

Assis with network connectivity and system uptime troubleshooting throughout the property

Maintain accurate documentation of systems configurations and support procedures

Skills & Qualification Requirements

Associate's or Bachelor's degree in Information Technology, Audio/Visual Technology, or related field (or equivalent experience)

2+ years of experience in IT support and/or AV coordinator, ideally in a commercial/residential / hospitality environment.

Strong understanding of networking basics, computer hardware/software, and AV equipment

Proficiency in modern IT/AV systems, including but not limit to Crestron, Q-SYS, Cisco, Netgear, etc.

Must be willing to work variable schedules, evenings, weekends, and off hours as needed

A passion for motorsports and automotive environments is a plus, but not required

Strong ability to multitask and time management

Excellent communication and customer service skills

Work Environment

This job may be performed indoors or outdoors and may involve a high level of noise in the work environment. This job has intermittent levels of high stress

Physical Demands

The candidate must have the ability to stand for long periods of time, lift, stoop, bend, reach, and carry 25+ pounds.

Position Type/Expected Hours of Work

The employee is expected to work an alternating schedule, including nights, weekends, and holidays.

Full-time