Quality Assurance Analyst

Job Description

he Quality Assurance Analyst will be responsible for developing and executing comprehensive test plans for Commercial Systems software solutions, with a strong emphasis on Salesforce automation testing utilizing tools such as Tricentis. As directed, this QA Analyst will develop meticulous test cases to verify functional and nonfunctional requirements, and ensure overall usability. The QA Analyst will collaborate closely with business and technical teams to guarantee best-in-class products and solutions. This role demands flexibility and effective collaboration across multiple teams. Prior experience within the medical device or life sciences industry is highly desirable.

What will be your Duties and Responsibilities?

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

Thoroughly review business and functional requirements to produce a robust test strategy and detailed test cases, with a focus on automation opportunities within Salesforce.

Actively participate in requirement gathering meetings to gain a deep understanding of business needs and translate them into effective test scenarios, especially within a Salesforce context.

Collaborate with development teams to understand project timelines and delivery schedules, ensuring alignment of testing efforts with development sprints.

Plan, create, and meticulously manage test data required for testing both functional and business processes, including specific data sets for Salesforce configurations and integrations.

Execute assigned tests for software releases, with a significant portion dedicated to automated test scripts developed using tools like Tricentis for Salesforce.

Log defects with comprehensive details and generate clear defect reports for review by the development teams, ensuring proper tracking and resolution of issues identified during Salesforce testing.

Organize and lead testing efforts for user acceptance testing, ensuring business stakeholders can validate Salesforce functionality meets their needs.

Report test results to stakeholders, providing clear and concise summaries of testing progress and findings, including metrics specific to Salesforce automation efforts.

Define and develop best practices and procedures for quality assurance, with a strong focus on implementing and optimizing Salesforce automation testing strategies and the use of tools like Tricentis.

Support the development and execution of roll-out strategies, cut-over/transition plans, end-user training, and documentation, ensuring a smooth transition for Salesforce deployments and updates.

Ensure high-quality testing by thoroughly accounting for edge cases and employing negative testing techniques to guarantee optimal quality for each release, with specific attention to the intricacies of Salesforce configurations and customizations.

Utilize creativity and flexibility with both automated and manual processes to test all business requirements, prioritizing automation of repetitive and critical Salesforce processes using tools like Tricentis.

What skills and experience do you need?

Bachelor’s degree in computer science or a related field or equivalent work experience.

7+ years of experience in software testing and leading testing efforts, with significant experience in testing Salesforce applications.

Proven experience working in an Agile environment or methodology.

Extensive experience working with automated testing software solutions, with a strong emphasis on tools like Tricentis.Test Cases, Automation Test, Selenium - Web Browser Automation, Salesforce APIs