Janitorial Operations Manager, 3rd Shift

Job Description

Job Title: Janitorial Operations Manager, 3rd Shift

Location: Gerald R. Ford Airport, Grand Rapids, MI

Job Overview

The Professional Group is looking for an organized and motivated 3rd Shift Janitorial Operations Manager to help keep our cleaning operations running smoothly during shift(s) at Gerald R. Ford Airport. This individual will act in the role as our go-to person in overseeing cleaning Pro's and ensuring the airport stays in top shape, even during high-traffic hours. They will work closely with the Site Manager, helping to coordinate efforts for larger areas and will support by making sure all runs smoothly on shift. In this leadership role, the individual manages and supports janitorial staff Pro's, making sure all have what they need to complete jobs, and will ensure that our work meets the airport’s high standards for cleanliness and safety. This Manager also directly supports operations to conduct inspections and follows up on customer feedback. The Manager will oversee everything from basic cleaning routines to special projects, making sure all necessary details are covered and completed.

What You'll Do:

Lead and manage the janitorial crew on your shift, ensuring both routine cleaning and any specialty tasks are completed.

Oversee the direction, coordination, and evaluation of your team, ensuring all work meets the required standards.

Ensure shift paperwork and reports are completed accurately and on time.

Conduct regular building inspections to make sure everything is meeting the cleaning specifications (using Otuvy software).

Help foster a positive company culture and promote core values within the team.

Maintain communication with team leads to resolve any issues or challenges as they might arise.

Investigate any incident(s) or accident(s) involving employees to ensure safety standards are maintained.

Regularly check in with customers to ensure they are satisfied with the cleaning services provided.

Take on additional tasks as needed to support the smooth operation of the Airport as a foundational part of our Janitorial Team.

Job Specific Requirements:

High School Diploma /or relevant experience (we’re open to work experience in place of formal education).

2-3 years’ experience in janitorial services or a similar supervisory role.

Strong organizational, management and customer services skills.

Excellent written and verbal communication skills.

Solid computer skills, including Excel, Word, and Google email.

Ability to read, write and comprehend basic level English.

Physical Requirements

Ability to work for extended periods to include standing, sitting, walking, or kneeling.

Ability to lift up to 50 pounds on a regular basis.

Ability to work overnight shifts.

Ability to speak English to include reading, writing and basic comprehension as a requirement of the position.

Equal Opportunity Employer

We welcome all applicants regardless of race, color, religion, gender, sexual orientation, national origin, veteran status, or disability. Our employment establishment is a drug-free workplace.

Job Type: Full-time

Pay: $47,000.00 - $50,000.00 per year

Benefits:

401(k)

Dental insurance

Employee assistance program

Employee discount

Health insurance

Life insurance

Opportunities for advancement

Paid time off

Paid training

Vision insurance

Schedule:

Monday to Friday

Overnight shift

Weekends as needed

Experience:

Crew management: 1 year (Required)

Commercial cleaning: 1 year (Required)

Language:

English (Required)

License/Certification:

Driver's License (Required)

Full-time