Front Desk Medical Receptionist

Job Description

Summary

We are looking for a Receptionist/Administrative Assistant to join our team at Fertility Centers of New England. In this role, you will be the first point of contact for our patients, providing essential administrative support while ensuring a welcoming environment. Your contributions will be vital in helping us maintain our high standards of patient care.

Responsibilities

Greet and assist patients and visitors in a friendly and professional manner.

Manage phone calls, directing inquiries to the appropriate staff members.

Schedule appointments and maintain accurate patient records.

Perform clerical duties such as filing, data entry, and managing correspondence.

Support the administrative team with various tasks as needed.

Handle patient inquiries and provide information regarding services offered.

Ensure the front desk area is organized and presentable at all times.

Assist with insurance verification processes.

Qualifications

Proven experience in a receptionist or administrative role, preferably in a healthcare setting.

Strong customer service skills with a focus on patient care.

Excellent communication skills, both verbal and written.

Proficiency in office software and phone systems.

Ability to multitask and prioritize effectively in a busy environment.

Bilingual candidates are encouraged to apply for enhanced communication with diverse patients.

Company Description

Fertility Centers of New England is a leading provider of infertility care, dedicated to delivering exceptional patient experiences since 1993. Our team of professionals is committed to offering personalized support and superior medical services to those seeking assistance with infertility.

Full-time