Assistant Operations Manager

Company Description

Lakeside Manor Assisted Living Facility is located in Staten Island, NY. Lakeside Manor is dedicated to providing exceptional care and support to its residents. Our facility is committed to fostering a supportive and nurturing environment for both our staff and the individuals we serve.

Role Description

This is a full-time, on-site role based in Staten Island, NY. As a Resident Issues Specialist, you will be responsible for overseeing the day-to-day resident issues and operations of our residential facility. Your duties will include :

Resident Issues Specialist in assisted living is responsible for overseeing daily operations, ensuring the well-being of residents, and coordinating with other professionals. Key responsibilities include:

Managing Operations involving Resident Issues and care, including staff management when in need and daily resident care.

Support and Conflict Resolution: Provide individualized support to residents, advocate for their needs and develop plans of care for long term resolutions.

Training and Development: Help develop and train staff on best practices to ensure compliance with regulations

Crisis Management: Respond to emergencies and ensure a safe environment for residents and staff.

You will work closely with residents and at times, their families to provide personalized care and support. Your role will involve discovering and investigating concerns, addressing any concerns or issues, and ensuring the overall well-being of the residents.

Qualifications

Strong leadership and management skills

Experience in healthcare administration and residential care

Excellent communication and interpersonal skills

Ability to handle multiple tasks and prioritize effectively

Knowledge of healthcare regulations and compliance standards

Compassionate and empathetic approach to resident care

Bachelor's degree in a related field is preferred

Previous experience in residential care facility is advantageous

Salary for this role is $25-$35 an hour depending on experience and qualifications.