Office Manager/Operations Associate

Description

Organization Overview

Excel Academy is a network of 5 schools in Massachusetts and Rhode Island that prepares students in grades 5-12 to succeed in high school and college and engage productively in their communities. The majority of our 1,700 students identify as Latinx or Hispanic and will be the first in their families to graduate from college. Families choose Excel because our students consistently outperform their peers in growth and achievement and are 5x more likely to graduate from college.

At Excel, we believe that every student-regardless of race, zip code, or economic status-deserves access to a free, high quality holistic education. During their middle school journey with us, students grow at a pace faster than most peers in their state. This is possible through a combination of high expectations, rigorous instruction, and individualized support. At our nationally ranked high school, students achieve at the highest level and are poised for success in their chosen college or career path.

About our Team

Everyday, our team members choose to be positive, drive their own growth, uplift one another, and hold the highest possible beliefs for what students can achieve.

About the Role

The Office Manager / Operations Associate is a vital member of the school operations team, ensuring the smooth and efficient functioning of daily school activities. This role requires a detail-oriented and proactive individual who can manage front office responsibilities while supporting various operational functions.

Your Impact

Duties and Responsibilities

Responsibilities include, but are not limited to:

• Front Office Management: Serve as the first point of contact for students, families, and visitors. Manage phone calls, emails, and in-person inquiries with professionalism and warmth.

• Attendance and Records: Oversee daily attendance tracking, maintain student records, and ensure data accuracy in school systems.

• Communication: Distribute school-wide communications and support family engagement initiatives.

• Logistics Support: Assist in coordinating transportation, meal services, and facility maintenance requests.

• Event Coordination: Support the planning and execution of school events, including family nights, testing days, and staff meetings.

Mission Alignment

You share a commitment to and belief in all students and the mission of Excel Academy Charter Schools, including Excel's values and educational model;

You are committed to addressing racial and economic inequity in education;

You work effectively in a team environment and have a willingness and desire to support others in doing their best work; and

You are open to change, are willing to problem-solve, and seek feedback for your own professional growth and improvement. Qualifications

Previous experience in administrative or operations roles, preferably in an educational setting.

Strong organizational skills and attention to detail.

Excellent communication and interpersonal skills.

Bilingual required (Spanish)

Proficiency in Microsoft Office Suite and Google Workspace.

Commitment to Excel Academy's mission and values.

Excel Academy Charter Schools do not discriminate on the basis of race, color, national origin, creed, sex, ethnicity, sexual orientation, gender identity, disability, age, ancestry, athletic performance, special need, proficiency in the English language or a foreign language or prior academic achievement.

Applications will be reviewed as they are received and candidates are encouraged to apply as soon as possible.