Network Administrator

Job Description

Network Administrator

Revision Date: 5/17/2022

Department: Information Technology

Employment Status: Full-Time

Program: Information Technology

FLSA Status: Non-Exempt

Reports To: Systems Manager

Schedule: 40 Hours/52 Weeks

Supervises: N/A

Preference: TERO Ordinance 2017-01, P.L. 93-638

Job Summary

Maintain and install network services for the ongoing operation of Tribal business. Provides advanced support to computer users who need assistance with software, hardware, network connections, peripherals, databases, telephone systems, and a wide range of IT services.

Essential Functions

Answer, evaluate, and prioritize incoming telephone, voice mail, email, and in-person requests for assistance from users experiencing problems with hardware, software and other computer-related technologies

Analyze, troubleshoot, and resolve problems with applications, networking, hardware and telephone systems

Maintain computer networks and systems including software, VPNs, routers and other physical hardware

Administer Network design and security, and build network configurations and connections

Secures network system by establishing and enforcing policies and defining and monitoring access

Work with the Systems Manager and other staff as necessary to document common problems and solutions to help reduce preventable calls, and attend staff meetings and training as required

Create domain and email accounts

Participate in deploying client configurations throughout the computer network system, a process requiring detailed knowledge of Microsoft operating systems and compatible business applications

Prioritize and schedule work; escalate problems to Systems Manager as necessary

Complete backups of computer systems, monitor for virus activity, and provide computer repairs

Support database applications used by various Tribal programs

It is the intent of this job description to highlight the essential functions of the position; however, it is not an all-inclusive list. The incumbent may be called upon and required to follow or perform other duties and tasks requested by his/her supervisor, consistent with the purpose of the position, department and/or the Kenaitze Indian Tribe's objectives.

Working Conditions

Lifting Requirements

Sedentary work – Exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.

Physical Requirements

Stand or Sit (Stationary position)

Walk (Move, Traverse)

Use hands/fingers to handle or feel (Operate, Activate, Use, Prepare, Inspect, Place, Detect, Position)

Climb (stairs/ladders) or balance (Ascend/Descend, Work atop, Traverse)

Stoop, kneel, crouch or crawl (Position self (to), Move)

Talk/hear (Communicate, Detect, Converse with, Discern, Convey, Express oneself, Exchange information)

See (Detect, Determine, Perceive, Identify, Recognize, Judge, Observe, Inspect, Estimate, Assess)

Pushing or Pulling

Repetitive Motion

Hazards and Atmospheric Conditions

Exposure to Dust

Exposure Extreme Temperatures

Wet

Noise

Mechanical Hazards

OSHA Categories

Category III – Normal routine involves no exposure to blood, body fluid or tissue and as part of their employment, incumbents are not called upon to perform or assist in emergency care or first aid

Equipment and Tools

List Equipment used for job: Computer, Scanner, Fax, Copier, and other computer /network related equipment.

List Tools: Hand tools for working on computers

Drives KIT or Personal Vehicle:

Travel

Local

In-State

Qualifications

Education

Associate's degree in computer science or a technology-related field, or a combination of education and experience may be substituted for a degree

Experience

Experience with network design implementation and troubleshooting

Experience with rules based firewalls and Multi-vendor routing, switching (Cisco, Watchguard)

Experience with computer hardware and peripherals, ancillary systems and devices

Support of email security and endpoint protection client software

Ethernet switching technologies (creation and support of VLANs, Etherchannel, Spanning Tree, etc.)

Experience with Microsoft Windows Server, Windows 7, 8.1, and 10 operating systems

Experience with Microsoft SQL and other database systems

Preferred

Knowledge of computer & networking technology in both the wired and wireless fields preferred

CompTIA A+ and Network+; Microsoft MCT, VMware VCTAm, VCP; Cisco CCT, CCNA

Knowledge and experience working with cultural diversities

License/Certification

Must have valid Alaska State Driver's license and must remain insurable under the Tribe policy

Special Skills

Attention to detail in troubleshooting, resolution and documentation

Working knowledge of various information security frameworks

Excellent problem-solving and analytical skills

Effective verbal and written communication skills

Ability to work independently as well as collaboratively

Proficiency with Microsoft Office Suite, or obtain within 90 days

Conducts business in a service-oriented manner that is attentive, pleasant, respectful and kind when dealing with un'ina, visitors, co-workers and others

Job Posted by ApplicantPro

Full-time