User Experience Researcher

Description

Contract Applications Engineer Mid (UX Researcher)

Menlo Park, CA

12+ Months

Note: Must have qualitative research experience not just quantitative

Hands on qualitative research (focus groups, interviews, etc.)

Mixed method experience (both qualitative and quantitative (surveys)

Market research or UX/design background

Statistics

R and Python

Large tech company experience/ research agency. Research teams in bug corporations

Summary:

As a UX researcher on WhatsApp, you’ll have the opportunity to partner directly with a single, tightly integrated pod with significant freedom to operate with the time, people and space necessary for conceiving, building and launching brand new products.

Research is paramount to this organization’s success - formative research is needed to identify the right latent needs or problems in the world to tackle with product solutions, iterative design research is needed to mold early product ideas into testable prototypes, and creative evaluative research is needed to improve and prepare those products for market.

Job Responsibilities:

Collaborate closely with researchers, designers, PMs & engineers to identify, define and deliver meaningful products into the world

Collaboratively and independently develop and execute research roadmaps

Lead various research studies throughout all the phases of the product development cycle

Contribute to product strategy, execution and go-to-market plan

Manage research vendors to help augment the work of the research team

Skills:

Verbal and written communication skills, problem solving skills, customer service and interpersonal skills.

Strong ability to work independently and manage one’s time.

Experience with data and utilizing numbers to define and support hypotheses

Experience with storytelling to get traction with various audience

Experience with autonomy and decision making to balance demands

Education:

BA/BS in a human behaviour related field, such as human-computer interaction, psychology, sociology, communication, information science, media studies, computer science, or economics