The Senior Network Engineer performs activities required to design, build, deploy and support Enterprise LAN/WAN network and supporting branch operations, production datacenters, applications, telephony and video systems and other devices. This is a technical position, and requires strong troubleshooting and analytical skills - combined with a keen ability to communicate well in both verbal and written form
Roles and Responsibilities
Respond, troubleshoot, identify root cause and remediate issues in a complete, documented and timely manner
Ensure that appropriate monitoring, alerting and logging mechanisms are in place and functioning optimally all the time
Ensure network devices are configured and maintained in accordance with appropriate standards, best practices, and regulatory compliance requirements. Utilize and follow the change management process for network changes
Provide Level 3 support to Network Operations for all LAN/WAN issues
Keep abreast of new technologies and recommend adoption as appropriate. Identify areas for automation or other process improvement
Participate in team on-call rotation and provide support during project and operations related cutovers
Partner with business units to best understand the organization’s needs and plan, design, implement & support production data centers
Design, Configure, Implement and Support connectivity to leading Cloud providers per business requirements
Manage network uptime by auditing & enhancing network monitoring
Management of multiple high-visibility, high-impact projects simultaneously
Work with cross functional teams supporting our business applications and on-prem infrastructure & cloud
Proactively identify gaps, risks and issues and navigates organizational structure to resolve them
Plan, design and coordinate the implementation of WAN or Internet related activities in support of defined requirements generated by business and growth demands
Validate project requirements, define project scope, develop project schedules and produce detailed designs for assigned project
Perform analysis and diagnosis of highly sophisticated networking problems related to WAN or Internet
Prepare and maintain up to date documentation details of the deployed solutions
Plan and execute highly sophisticated network upgrades and migration activities
Assists with deployment and strategy of tools and related Network Management Systems
Provides mentorship for existing network team members as appropriate
Minimum Qualifications
Bachelor's degree in Computer Science or related field (or equivalent experience)
Requires traveling to bay area branch locations
Requires basic routing, switching, VPN, Wireless, Firewall skills, and troubleshooting network knowledge
Expert knowledge of Cisco networking equipment and software - Cisco CCNA, CCNP, or equivalent work experience
Hands-on Senior Network Engineer with over 4 years of experience in network design, architecture, administration of multi-platform LAN/WAN environments
Demonstrated ability to systematically troubleshoot problems in complex systems and network environments
Experience designing and supporting high-availability networks in load-balanced, n-tier application environments
Experience supporting secure enterprise wireless networks; including Meraki knowledge and experience
4+ years of experience with planning and design of customer facing production data centers
Strong knowledge and experience in IP networking, L2/L3 network protocols (spanning-tree, OSPF, BGP), LAN/WAN, TCP/IP, DHCP, DNS, routing, QOS, VLAN, ACL, NAC
Strong WAN background
SD WAN project implementation experience a plus
Expert knowledge in building hybrid cloud approach
Expert knowledge and experience VPN encryption technologies, modern switching platforms, and firewalls including policy implementation and capacity management
Expert knowledge of Cisco equipment is highly desirable
Expert knowledge and experience with routing protocols and traffic engineering
Experience with infrastructure testing and troubleshooting tools including packet capture devices, network equipment debug and diagnostics, (Wireshark,
NetFlow, SolarWinds Orion)
Experience in security-policy implementation and how to manage design and support of network environments to maintain policy integrity
Experience in improving network monitoring in order to avoid service disruptions
Proven ability to manage mission-critical, highly visible infrastructure projects to completion
Experience in Telephony & understanding of various standards
Excellent written, verbal, and presentation skills
Automation experience is a plus
Balance Staffing is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran status, or any other characteristic protected by federal or state law.