Credit/Collections Supervisor/Manager

Job Description

We are looking for a skilled Credit/Collections Supervisor/Manager to lead and oversee the credit and collections operations for our organization in Blacklick, Ohio. This role involves managing a team, ensuring efficient credit limit reviews, and fostering strong collaboration to achieve departmental goals. The ideal candidate will have a strong background in accounting systems, B2B collections, and team leadership.

Responsibilities:

• Supervise and guide the credit and collections team to ensure smooth daily operations.

• Oversee the setup of new accounts and ensure accurate documentation and compliance with company policies.

• Conduct credit limit reviews and implement strategies to minimize risk.

• Collaborate with internal teams to address and resolve billing and accounts receivable issues.

• Develop and implement processes to enhance efficiency and team performance.

• Manage cash applications and monitor cash activity to ensure accurate reporting.

• Foster team engagement and buy-in to achieve departmental and organizational goals.

• Address and resolve escalated issues or "firefighting" scenarios promptly and effectively.

• Utilize CRM and accounting software systems to track and analyze financial data.

• Ensure adherence to company policies and regulatory requirements in all credit and collections activities.• Minimum of 5 years of experience in credit and collections management.

• Proficiency in accounting software systems, including 3M, ADP, and CRM tools.

• Strong background in B2B collections, accounts receivable, and billing functions.

• Demonstrated ability to lead a team and foster collaboration.

• Experience in cash activity monitoring and cash application processes.

• Excellent problem-solving skills to address and resolve complex financial issues.

• Ability to develop and implement efficient processes to improve operational performance.

• Strong communication skills, both verbal and written, to interact with internal teams and external stakeholders.

Full-time