IT Field Technician

Job Description

Top Job

Located in cheyenne, WY

Salary: $60,000-$65,000

IT Field Technician- $60,000-$65,000

3 Month Contract Role

Express Employment is searching for an experienced IT Field Technician to assist a local construction company. This position requires excellent customer service and a genuine desire to help people.

Job Duties:

Provide initial technical support to end-users, troubleshooting and resolve common hardware and software issues with workstations, mobile devices, software, network equipment, and business systems via phone, email, virtual chat or in-person

Prioritize and classify incoming incidents or service requests, assigning them to appropriate teams or individuals for resolution

Install and configure software applications on computers, ensuring compatibility, and basic troubleshooting of any installation issues

Install and configure hardware components such as computers, printers, IP phones, IP cameras and other networking or IT devices

Maintain accurate records and documentation of IT assets, network configurations, troubleshooting procedures, and user manuals

Assist with special IT projects such as system upgrades, network expansions, or software deployments as assigned

Travel (up to 50%) with overnight stays away from home may be required to visit job sites and/or attend meetings

What we look for:

4+ years of experience on an IT Service/Help desk

Experience with basic networking principles

Associates degree or equivalent experience in Information Systems, Computer Science, or equivalent combination of education and experience preferred

College coursework and/or equivalent technical school training in IT field

Industry-relevant certifications such as: CompTIA A+, CompTIA Network+ highly preferred

Valid Driver's License and clean driving history

How to apply:

Call our office at

Office Hours: Monday - Friday, 8:00 am - 5:00 pm

Outside office hours - you can connect with us via:

Online application: expresspros.com

#2479PRO

Express Office: Cheyenne

2205 East Pershing Boulevard

Cheyenne, WY 82001

Full-time