Scheduling Coordinator

Job Summary

We are seeking a dedicated and detail-oriented Scheduling Coordinator to join our homecare team. This role is responsible for coordinating caregiver schedules, matching client needs with caregiver availability, and ensuring consistent, high-quality service delivery. The ideal candidate will have strong organizational skills, excellent communication, and the ability to work in a dynamic environment where timely response is critical.

Key Responsibilities

Develop and maintain schedules for caregivers, ensuring optimal coverage and continuity of care for all clients.

Match caregivers to clients based on skill set, availability, and client preferences.

Communicate schedule updates and changes promptly to both clients and caregivers.

Respond quickly to last-minute changes, such as caregiver call-outs, and secure appropriate coverage.

Maintain accurate and up-to-date records in the scheduling and care management system.

Collaborate with the care management team to ensure clients’ care plans are being followed and supported by appropriate staffing.

Provide outstanding customer service to clients and caregivers, resolving any scheduling concerns professionally and efficiently.

Monitor caregiver hours to ensure compliance with labor laws and agency policies.

Assist with onboarding and orientation scheduling for new caregivers.

Participate in on-call rotation as needed for after-hours scheduling support.

Job Type: Full-time

Qualifications (Required):

2 years scheduling experience

Wellsky Experience

Salary:

$35,000-$50,000 per year

Benefits:

PTO

401K

Medical/dental benefits available

Referral Program

Pay: $35,000.00 - $50,000.00 per year

Schedule:

8 hour shift

Ability to Commute:

Dublin, OH (Required)

Work Location: In person