Credit Specialist Call Center Rep

Credit Analyst (Call Center, Hybrid – NJ 3days onsite)

Department: Credit Services

Are you a highly analytical individual with a passion for customer service? Do you thrive in a fast-paced environment and enjoy tackling complex challenges? Our Credit Services team is looking for a Credit Analyst to provide specialized financing across North America! This is a fantastic opportunity for someone looking to grow their career in finance, with the potential for full-time conversion and overtime.

What You'll Do:

As a Credit Analyst, you'll be at the forefront of our lending operations, acting as a crucial link between our customers and financial solutions. Your responsibilities will include:

Reviewing credit applications and determining appropriate financing terms, ranging from $1,000 to millions.

Assessing potential fraud and identifying risk markers to protect the company and our customers.

Handling customer inquiries with a strong customer service orientation, ensuring a positive experience.

Collaborating effectively within a co-dependent and fast-paced team environment.

Turning around requests quickly and accurately, maintaining efficiency and precision.

Operating with a big-picture mindset, understanding the broader implications of your decisions.

What We're Looking For:

We're seeking adaptable and quick learners who are eager to delve into the intricacies of credit and fraud detection.

Experience in a lending or banking call center is preferred, but not required.

We're open to recent graduates from various backgrounds.

While mortgage or credit experience is helpful, it's not a strict requirement.

Strong learning ability is a must; you'll be expected to quickly grasp complex topics like credit analysis and fraud detection.

Please note: This role is not a fit for individuals with an accounting background.

Schedule & Training:

Hours: 10:30 AM - 7:00 PM

Weekend Shift: One Saturday shift every 3-4 weeks.

Training: You'll participate in a comprehensive 6-week training program, requiring 5 days a week onsite attendance.

Peak Seasons: Be prepared for higher volumes during holidays, spring, and summer.