Commercial Lines Account Manager-Insurance

*This position requires an active WA State Producer License - P&C Lines in order to submit an application

Company Description

DML Insurance Services, Inc. is a dynamic, progressive, and woman-owned independent agency that believes in giving back to the community and welcoming all. We provide services to all of Washington State and hold licenses in over 25 additional states nationwide. Our commitment to inclusivity and community involvement sets us apart. DML Insurance Services offers a supportive and engaging environment for both clients and employees.

Role Description

This is a full-time hybrid role for an Insurance Account Manager - Commercial Lines, located in the Greater Seattle Area, with some work from home acceptable. The Insurance Account Manager will be responsible for managing and maintaining commercial insurance accounts, developing strong client relationships, handling renewals and policy changes, and providing exceptional customer service. Additional responsibilities include coordinating with insurance carriers, processing applications, and addressing client inquiries and issues promptly.

Qualifications

Experience in managing commercial insurance accounts

Strong client relationship-building skills

Proficiency in handling renewals, policy changes, and processing applications

Excellent customer service and communication skills

Ability to work independently and as part of a team in a hybrid work environment

Strong organizational and multitasking skills

Knowledge of insurance industry trends and regulations

Experience with insurance management software is a plus

Relevant professional certifications are desirable

What we offer

At DML we offer flexible hybrid work options to support you and your family’s needs. Our office hours are from Monday through Friday 8am-5pm only. No evenings or weekends. In our office headquarters in Seattle, we boast an inviting and cozy work atmosphere in the Fishermen’s Terminal centrally located in close proximity to bustling downtown Seattle, scenic Queen Anne, Fremont and Magnolia. We understand the importance of work-life balance so while we work hard, we also offer generous paid time-off in addition to time off in observance of most federal holidays.

In addition, we offer the following benefits

Comprehensive Health Insurance: Offered to employee and their family members-spouse and child dependents, after a waiting period including; medical, dental and vision. *Company contributes 100% of monthly premium for base plan and a portion of the top-tier plan.

Accident Coverage through Aflac

Paid Time Off: 120 hours annually, accrued within first year of employment + added accruable hours each additional year of employment

Parental Leave

Simple IRA Retirement Plan

Flexible Hybrid Work Options: Company provides specific company-approved equipment and software for in-office and/or remote work.

Professional Development Assistance: We encourage all employees to pursue continuing insurance education through paid time off for classes and by offering an education portal and fee reimbursement.

Paid Volunteer Days: DML is deeply committed to our community and we offer several volunteer opportunities with select nonprofits throughout the year.

Equal Opportunity Policy Statement

It is the policy of DML Insurance Services, Inc. to afford equal opportunity for employment to all individuals regardless of race, color, age, religion, sex, national origin, sexual orientation, disability, or veteran status. We are bound to the policy by the fact that adherence to the principles involved is the only acceptable way of life. Therefore, DML Insurance Services, Inc. will take affirmative action to insure that we will:

* Recruit, hire and promote all job classifications without regard to race, color, age, religion, sex, national origin, sexual orientation, disability, or veteran status.

* Base decisions on employment so as to further the principle of equal employment opportunity.

* Insure that promotion decisions are in accord with principles of equal employment opportunity by imposing only valid requirements for promotional opportunities.

* Insure that all personnel actions such as compensation, benefits, transfers, layoff, return from layoff, company sponsored training, education, tuition assistance, social and recreation programs will be administered without regard to race, color, age, religion, sex, national origin, sexual orientation, disability, or veteran status.

The successful achievement of a nondiscriminatory employment program requires a maximum of cooperation between management and employee. In fulfilling its part in this cooperative effort, management is obliged to lead the way by establishing and implementing affirmative procedures and practices which will insure our objective, namely, equitable employment opportunity for all.