VDI Administrator

Job Description

SENIOR VDI ADMINISTRATOR

Our client is an industry leader in the private equity space. They are searching for a Senior VDI Administrator for a permanent role in Charlotte NC.

Responsibilities

Your Role:

You will build and maintain Windows 10 VDI images

Maintain VMware Horizon solution on cloud and on-prem

Support Azure Virtual Desktop solutions

Package applications into AppStacks

Provide L3 support for Windows 10 non-persistent/floating VDI and Multi-session desktops

Monitor VDI infrastructure via VMware and in house tools

Monitor Service Desk queues and comply with quality guidelines when managing incidents.

Respond and comply with escalation policies and procedures

Provide operational support. Promptly respond to telephone call, voice-mail and emails.

Participate in weekend on-call schedule

Resolve and document system errors and performance issues

Perform root cause analysis of critical errors and outages

Qualifications

About You:

You have 3+ years of experience in VMware Horizon VDI solutions

Experience Deploying, Managing, Monitoring and Troubleshooting VDI environments

Experience in VMware Horizon Cloud

Good knowledge of Microsoft Azure public cloud

Excellent communication skills; ability to collaborate with customers to find optimal solutions

Experience in any of the following, or similar, is a plus:

Azure Virtual Desktop

Microsoft Windows 10 multi session

Microsoft FSLogix

PowerShell scripting

ThinPrint

Basic Linux knowledge

You are self-motivated, innovative and analytical with strong attention to details and the ability to think laterally for problem solving

You able to meet deadlines and changing priorities. Must be able to work in high-pressure environment, sometimes independently and sometimes as part of a project team

Full-time