North Houston Financial Services Company is hiring a Consumer Collections Manager.
Will oversee a team of consumer Collectors, in a call center setting.
Must have 5+ years of experience managing in a call center environment, Consumer Collections, excellent communication, proven success in hiring, training, and developing employees, setting expectations, and holding individuals accountable.
Will oversee performance management for the collection team and KPI metrics.
Knowledge of consumer loans and a leader who finds solutions and is customer service oriented.
Degree is a plus.