Retail Store Manager

Position Summary

Our Retail Store Managers directly supervise and coordinate all employees in the retail store; perform management functions such as purchasing, budgeting, accounting, and personnel work.

We offer a manager bonus program along with a full benefit package including; medical, dental, vision, 401K Match, paid time off and more!

Essential Functions

Determine schedules, sequences, and assignments for work activities, based on work priority, quantity of equipment, and skill of personnel

Monitor work levels and review performance

Recommend personnel actions, such as hires, promotions, discharges, and discipline.

Conduct or arrange for employee training

Compile personnel records, such as time and production records, test results, etc. as required.

Greet customers and ascertain customer needs/desires

Explain and obtain approval from customers for unexpected repairs

Answer telephones

Look up items on computer

Enter orders

Prepare estimates

Compute sales prices, total purchases, and process payments

Maintain knowledge of current promotions, policies regarding payment, exchanges, and returns, and security practices

Inventory and requisition materials and supplies

Meet with vendors and suppliers regarding service products

Oversee completion of work, using equipment such as hand tools or gauges to verify compliance with standards

Other

Inspect and monitor work areas, examine tools and equipment, and provide safety training to prevent, detect, and correct unsafe conditions or safety violations

Investigate accidents/injuries and prepare reports of findings.

Maintain hazmat book per OSHA

Prepare and administer department budget, coordinate purchases

Meet the requirements outlined in the company’s evaluation form

Position Qualifications:

Excellent written and verbal communication skills

Ability to take care of the customers’ needs while following company procedures

Ability to make critical decisions while following company procedures

Ability to allocate authority and/or task responsibility to appropriate people.

Ability to influence others to perform their jobs effectively and be responsible for making decisions

Ability to find a solution for or to deal proactively with work-related problems.

Physical Demands / Work Environment:

Lifting: Frequent lifting over 20 pounds from ground to chest high.

Squatting, bending, and twisting: occasional

Standing for extended periods of time.

Vision (Near, distance, Color, Peripheral, Depth Perception)

Sense of sound (Ringing telephones, alarms, horns and motorized equipment)

PPE: Ability to wear Personal Protective Equipment (PPE) (Safety Glasses, gloves, footwear)

Environment: Work in environment that is not climate controlled. Temperatures range from extremely hot to extremely cold, depending on the season.

High school graduate or general education degree (GED); college degree preferred

3-5 years related experience

Valid driver’s license; driving record must meet company’s insurance requirements

Ongoing training is required per company’s standards

Must be competent in MS Word, Excel, and point of sale software

Ability to learn and operate point of sale system to create work orders and invoice customers in a timely and efficient manner

Ability to operate a flat-rate computer system (Mitchell, All-Data, or equivalent) and to learn the company’s flat-rate computer system

Compensation details: Yearly Salary

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