Inside Sales Representative (SDKY)

Description:

The TSUBAKI name is synonymous with excellence in quality, dependability, and customer service. U.S. Tsubaki is a leading manufacturer and supplier of power transmission and motion control products. As a part of a vast, international network of corporate and industrial resources, Tsubaki offers its customers the finest state-of-the-art products available in the world and we strive to be the “Best Value” supplier in the industry.

Essential Duties and Responsibilities: The essential duties and responsibilities of this job are included but not limited to this job description – other tasks may be assigned and expected to be performed.

Quotes price and delivery on list and discount items

Essential role in made to order (MTO) quotations to provide accurate and timely replies to customers

Provides technical information to customers through product knowledge or in concert with designated design/application engineer(s)

Process orders through production to ensure timely completion

Alerts customers of order delays when required

Determines actions to solve customer issues including RGA's, breakdowns, expedites, etc

Understands requirements and follows ISO procedure

Contributes to the continuous improvement process

Supports and follows all safety policies and procedures

Builds working relationships with internal and external customers

Understands, responds and supports fostering good customer/supplier relations

Exhibits a sense of urgency to get the job completed

Supports complex customers' needs/requests

Exhibits required in-depth job knowledge and skills

Able to solve problems and determine a course of action

Troubleshoots and anticipates problems

Has the ability to influence others in the work group

Exhibits self-discipline with ability to manage the job

Can prioritize work and coordinate with others

Fosters a team environmentRequirements:

Minimum requirement – High School Diploma or equivalent experience

2 to 3-years customer service/sales related experience

Proficient computer skills

Excellent verbal and written communication skills

Good mathematical skills; able to reason and calculate equations

Ability to input to and retrieve from computer based software programs

Ability to read and understand blueprints

Ability to spell, type, and read at an average speed

Must be accurate and exhibit diplomacy and tact in dealing with others

Learn more about U.S. Tsubaki at:

U.S. Tsubaki offers a competitive compensation and benefits package, including health benefits effective on date of hire, dental and vision benefits effective on the first of the month following date of hire, Paid Time Off ("PTO"), 10 paid holidays, generous 401(k) match and profit sharing, annual bonus potential, life insurance, short and long-term disability, flexible spending accounts, commuter benefits, education reimbursement, home and auto insurance discounts, and pet insurance.

The estimated salary range is meant to reflect an anticipated salary range for the position. We may pay more or less than of the anticipated range based upon market data and other factors, all of which are subject to change. Individual pay is based on location, skills and expertise, experience, and other relevant factors.

Tsubaki is an Equal Opportunity Employer - Minorities/Females/Veterans/Disability

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