Desktop Support Technician

Roles & Responsibilities:

Provides client facing support; including installation, servicing, and repairing systems.

Quality checks operational status of system equipment before deployment.

Resolves customer issues in the areas of hardware installation, repair, upgrade, and maintenance.

Ensures issues are referred to the appropriate personnel/service areas for follow up, testing and troubleshooting.

Required Skills & Experience:

Many years of support experience

Hardware/software installation, support and troubleshooting

Experience with Windows 10

Experience with MS Office and OS365

Configuring new PC's/notebooks via SCCM imaging

Ticket management experience

iOS device familiarity

Lift and carry up to 40lbs

Work Environment:

Office environment

Walk up Kiosk support

Vending and Locker resupply

About US Tech Solutions:

US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit .

US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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