Order Processor

We are looking for a professional, hardworking, and punctual individual to join our team. The ideal candidate is independent, motivated, results-oriented, and committed to providing outstanding customer experiences every day.

The Order Processor is responsible for ensuring order accuracy before transmitting orders to the warehouse for fulfillment. This person must work well under pressure, meet deadlines, and provide excellent customer service support.

Duties and Responsibilities include, but are not limited to:

Entering customer orders into company software and/or EDI systems

Communicating with customers via phone and email regarding their orders

Answering incoming customer inquiries

Following up on customer shipments and tracking orders

Answering phone calls, taking messages, and redirecting calls as needed

Obtaining truck quotes online or through brokers for LTL shipments

Preparing shipments for customer orders or warehouse transfers via UPS, FedEx, US Government Client, or LTL (including labeling, creating packing slips, and bills of lading)

Assisting other employees with administrative or clerical support Qualifications:

Computer literate

Ability to multi-task and work under pressure with a strong work ethic

Detail-oriented, highly organized, and capable of prioritizing tasks

Proficiency in Microsoft Excel, Word, and Outlook

Knowledge of Microsoft Access is a plus

Knowledge of EDI is a plus

Relevant experience and/or transferable skills preferred

Permanent