Service Scheduler

Our service scheduling team assists customers when they call into the dealership. They make service appointments, help trouble shoot minor issues and provide excellent customer service which aligns with our brand.This role is critical as it may be a customer's first interaction with our dealership. We strive to provide a level of customer service which is premier and matches our premier brand.

Responsibilities

Assist customers calling into the dealership

Communicate information to the rest of the team

Use our systems to keep notes/follow up

Have specific knowledge of our brand

Provide exceptional customer service which is consistent with our brand

Qualifications

Friendly and Professional Attitude

Work Well With Others

Able to sit for extended period

Interest in learning about automotive industry

Previous customer service background on the phones