Release Train Engineer

The work we do has an impact on millions of lives, and you can be a part of it.

We help protect our customers against life’s uncertainties.

Regardless of where you work within the company, you’ll be helping provide protection and peace of mind when our customers need it most.

The Lead Release Train Engineer (RTE) is assigned to a specific division or business line(s) and is responsible for ensuring that the grouping of Agile delivery teams supporting their assigned area (also known as the Agile Release Train or ART), works well together and follows Agile processes.

This critical, IT-based role partners closely with the VP of IT to ensure that the teams who comprise their ART collaborate effectively and successfully deliver against divisional roadmaps.

The RTE also supports the alignment of technology solutions to business goals and further enables their ART’s success by managing risks, dependencies, and roadblocks.

The RTE works closely with the VP of IT, Stakeholders, Planning Managers, Product Owners, Scrum Masters, Project Managers, Business Systems Analysts, Architects and delivery team members to help ensure IT’s thorough understanding of divisional roadmaps to successfully deliver work as committed.

They support the translation of IT roadmaps into actionable projects, business requirements gathering, epic aggregation, and feature estimation efforts.

They actively participate in IT planning efforts, steering committee sessions, and IT Team of Teams meetings, as well as other applicable events.

They lead regularly occurring ART synchronization routines, including scrum of scrums.

Additionally, they take steps necessary to stay informed on efforts in execution and organize and present ongoing delivery updates to stakeholders by way of solution demonstrations and other methods.

The RTE utilizes Azure DevOps to ensure all work is adequately documented so that quality metrics can be obtained.

They consistently adhere to Agile best practices and coach leaders and team members on Agile methods and mindsets.

Overall, the RTE promotes a culture of continuous improvement by leveraging Agile principles and techniques to increase collaboration, predictability, transparency, velocity, and value.

Guide the Agile Release Train

Partner with VP of IT to ensure successful delivery on divisional roadmap items

Work with planning managers and stakeholders to fully understand divisional roadmaps

Act as the nucleus of the ART by driving cross team IT coordination

Leverage feedback loops and Agile ceremonies to identify and navigate any challenges that are impeding the flow of work

Track the progression of ongoing work items and keep stakeholders up to date on delivery milestones

Deliver Value

Ensure IT efforts remain aligned with divisional roadmaps throughout delivery cycle

Recognize and resolve problems independently

Interact frequently with stakeholders to fully understand priorities

Help to translate roadmaps into actionable projects including requirements gathering, epic aggregation and feature estimation

Actively participate in IT planning efforts and lead ongoing ART synchronization events and routines

Coordinate across Agile delivery teams to ensure appropriate team alignment

Closely monitor in flight roadmap items and ensure work is progressing appropriately

Agile Maturity

Champion Agile maturity across the organization to help increase the frequency, predictability, and quality of services delivered to our customers

Provide leadership by modeling excellence in high productivity, strong work ethic, and positive interactions with others

Act as a thought leader; seek out opportunities to increase efficiency and productivity

Consistently adhere to Agile best practices and coach leaders and team members on Agile methods and mindsets

Reporting

Utilize Azure DevOps and other tools to develop, refine, and present customizable reports, roadmaps, and dashboards for stakeholders and IT

Ensure ADO usage is aligned with established best practices including work documentation and status tracking

Maintain detailed knowledge of work efforts impacting their assigned area and effectively communicate status updates to stakeholders and IT leaders

Relationship Management

Communicate with business stakeholders frequently to ensure priorities are consistently aligned

Provide transparency to stakeholders on scope, schedule and resource constraints

Develop and maintain strong relationships with VP of IT, Stakeholders, Planning Managers, Product Owners, Scrum Masters, Project Managers, Business Systems Analysts, Architects, and Agile Delivery Teams to enable the successful delivery of work

Full Time

Employee Benefits: We aim to protect the wellbeing of our employees and their families with a broad benefits offering. In addition to offering comprehensive health, dental and vision insurance, we support emotional wellbeing through mental health benefits and an employee assistance program. Work/life balance is important and Protective offers a variety of paid time away benefits (e.g., paid time off, paid parental leave, short-term disability, and a cultural observance day). The financial health of our employees is just as important as physical and emotional health. Some of the financial wellbeing benefits include contributions to healthcare accounts, a pension plan, and a 401(k) plan with Company matching. All employees are encouraged to protect their overall wellbeing by engaging in ProHealth Rewards, Protective’s platform to improve wellbeing while earning cash rewards. Eligibility for certain benefits may vary by position in accordance with the terms of the Company’s benefit plans. Accommodations for Applicants with a Disability: If you require an accommodation to complete the application and recruitment process due to a disability, please email . This information will be held in confidence and used only to determine an appropriate accommodation for the application and recruitment process. Please note that the above email is solely for individuals with disabilities requesting an accommodation. General employment questions should not be sent through this process. We are proud to be an equal opportunity employer committed to being inclusive and attracting, retaining, and growing an inclusive workforce.