Housekeeping Supervisor

Job Description

Under the direct supervision of the Housekeeping Manager, this position ensures clean, orderly and attractive conditions of Amicalola Falls State Park & Lodge.

To perform the job successfully, an individual should perform the following essential functions of the position:

Oversees the operation and assists where needed

Takes part in departmental line-up or conducts line-up upon scheduled leadership

Assigns job duties & room assignments

Sorts, folds and carries linens

Cleans guest rooms

Replenishes room supplies

Cleans rugs, carpets, upholstered furniture and draperies

Transports trash and waste to disposal area

Establishes standards and procedures for work of room attendants

May plan work schedules to ensure adequate service

Inspect Housekeeping vehicles to ensure they are being kept up to standard

Inspects all public space areas daily

Runs a departure report and recheck all rooms showing up

Inspects and evaluates condition of lodge rooms and cabins

Submits work orders to Housekeeping Manager and Engineering for painting, repairs, furnishings etc.

Inventories supplies and equipment

Supports and works by the team member handbook

Protects property assets

Provides excellent training and a positive work environment for all housekeeping associates in accordance with accepted brand standards

Provides first class guest service in accordance with established guidelines and brand standards

Assists with the ordering of supplies

Education and/or Experience: High school diploma or general education degree (GED); or three to six months related experience and/or training; or equivalent combination of education and experience.

Supervisory Responsibilities: Supervises 10-15 non-supervisory employees. Carries our supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include planning, assigning and directing work; addressing complaints and resolving issues.

Full-time