Fire Alarm / Low Voltage Service Technician

Job Description

Benefits:

Company car

Dental insurance

Health insurance

Paid time off

Training & development

NUTECH FIRE ALARM AND SECURITY is a progressive alarm company servicing Southern California. We are seeking dynamic, highly motivated individuals interested in financial rewards and long-term career growth. Position available for a Fire Alarm/Low Voltage Service Technician.

NOTE: Please do not apply if you do not have prior experience!

Position Responsibilities:

Perform Service activities mainly on Fire Alarm Systems. But also not limited to Security Alarm Systems, CCTV, Data, Telephone, PA Systems and card access.

Troubleshoot system and perform necessary corrections.

Perform annual fire alarm inspections.

Manage issues on-site to ensure allocated project hours are met and not exceeded.

Identify any opportunity for change orders and sell basic product enhancements to customers.

Mainly will be part of the service team but will also install systems as needed.

Evaluate and diagnose equipment that requires servicing as well as troubleshoot problems.

Effectively service panels with hardwired zones or addressable systems with no supervision.

Provide specific solutions and recommendations to customers on the most efficient and cost effective methods to return equipment to working order.

Survey building alarm systems, consult with building engineers and property managers and make service recommendations to ensure trouble free system performance and compliance with maintenance and testing requirements.

Perform account maintenance to maintain and strengthen relationships, provide customer status reports, attend sales meetings, interface with commercial property managers and building engineers, review service reports.

Promptly respond to customer needs in a professional and enthusiastic manner.

Submit all required daily installation reports, service reports, billing information and correspondence in an accurate and timely matter.

Coordinate rescheduling of any services with service dispatcher and customer to ensure total customer satisfaction.Requirements:

Technician must be highly motivated and self-starter who can work independently without supervision.

Must be professionally presentable, dependable and have a positive optimistic attitude towards work.

3 or more years minimum experience of field experience as a Installation Technician within the Industry.

Demonstrated proficiency in Fire Alarm a MUST!

Strong knowledge of provincial building & fire codes for inspection proposes.

Strong problem-solving techniques in various electrical products.

Demonstrated high level of customer service and ability to express service solutions in a clear and concise manner.

Ability to lift equipment and tools up to 40lbs and climb ladders and scaffolding.

Candidate must have excellent communication skills, both written and oral, be proficient in computer skills: Microsoft Excel, Word, Outlook and Access.

Must be organized, able to work without constant supervision, able to communicate effectively with both internal and external customers.

Candidate must be able to read blueprints and visually identify system components of alarm systems.

Ability to contribute and operate in a team environment and coordinate with other departments.

Working knowledge of fire codes and services.

State certification as a Fire Alarm Installer/Technician is required or will be registered as apprentice!

California drivers license and reliable transportation is required.Compensation:

Attractive hourly rate

Healthcare Insurance

Company Vehicle.

Company cell phone.

Great personable working environment.

Full-time