Director of Emergency Department

Job Description

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Registered Nurse (RN) – Director of Emergency Department

POSITION TYPE: Registered Nurse (RN)

SPECIALTY UNIT: Director of Emergency Department

LOCATION: Tallahassee, FL

SHIFT: Day

JOB TYPE: Full-Time Permanent

Position Overview:

The Director of Emergency Services is responsible for the strategic and operational leadership of a high-acuity Emergency Department. This role ensures the consistent delivery of high-quality, patient-centered care while advancing departmental goals, supporting staff development, managing resources, and ensuring compliance with regulatory standards. The Director is a key leader in driving performance improvements, patient experience initiatives, and service line growth within the department.

Key Responsibilities:

Identify and resolve actual or potential service issues; implement sustainable solutions with timely communication and follow-through.

Actively participate in departmental and organizational committees, serving as a liaison and maintaining strong communication with stakeholders.

Champion efforts to improve the patient experience across all aspects of emergency care.

Provide leadership and mentorship to team leaders and staff, supporting professional growth, performance feedback, and development planning.

Promote a positive work environment and enforce HR policies and compliance standards.

Communicate effectively across all levels of the organization, ensuring transparency of departmental and organizational priorities.

Implement evidence-based practices to support employee engagement and retention.

Identify and develop future leaders through coaching, rounding, and succession planning.

Establish and enforce emergency care standards; ensure consistency in performance and compliance across the department.

Design, implement, and continuously evaluate emergency care programs aligned with the organization’s mission and quality goals.

Monitor and ensure adherence to accreditation, regulatory, and safety standards related to patient care and environmental safety.

Lead a performance improvement (PI) program to assess, monitor, and enhance clinical and operational outcomes.

Oversee department operations to ensure delivery of quality services consistent with organizational policies and professional standards.

Maintain compliance with infection control and exposure control protocols related to bloodborne and airborne pathogens.

Support recruitment and talent acquisition efforts to ensure adequate and skilled staffing.

Perform other duties as assigned.

Qualifications:

Minimum 3–5 years of recent experience as a Director in a large, acute care Emergency Department (recent defined as within the past year). Candidates must show career stability and a proven track record of success in improving metrics and patient outcomes.

Strong consideration will be given to experienced Emergency Department Managers in large hospitals who demonstrate readiness for a Director-level role.

Bachelor’s degree in Nursing required.

Master’s degree in Nursing, Healthcare Administration, Business Administration, or related field preferred.

Current RN licensure in applicable state required.

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Full-time