Bilingual Spanish Coordinator - Public Engagement

Job Description

Dahl Consulting is currently partnering with a leading nonprofit organization. We work one-on-one with great candidates to help connect them with employment opportunities. This company is hiring a Bilingual Spanish Coordinator for a contract role. Interested? Get more details below!

Worksite Location: Minneapolis, Minnesota

Compensation: $24.00-$30.00 per hour

What you will do as the Bilingual Spanish Coordinator:

Maintain expert proficiency in responding to incoming customer communications via social media, apps, and webchat

Community management via likes and replies to social media comments including replying to direct messages

Approve join requests for communities, monitoring community member adherence to guidelines

Respond to webchat questions and concerns from members and constituents

Manage social media engagement during events, such as Facebook Live and other live posts

Maintain knowledge of core functional activities to perform the Public Response Representative role

Maintain proficiency in managing and maintaining systems and procedures, such as: updating donor records, resolving swab kit issues, managing registrations, and onboarding new registry members with unique consent circumstances

Identify trends through gathering, analyzing, and tracking information including crisis management

Maintain continual feedback loop with stakeholders, ensuring transparency and shared accountability amongst impacted groups and departments

What you will bring to the Bilingual Spanish Coordinator role:

Must be bilingual in Spanish and English

Ability to provide holiday, weekend, evening, and work week coverage based on a 40 hour/week schedule

Must present yourself authentically online

Take initiative with strong and consistent follow-through to drive for results

Good problem-solving skills

Ability to think critically, show good judgment, and manage conflict

Ability to work effectively in a fast-paced environment, applying strong organizational skills with attention to detail

Dahl Consulting is proud to offer a comprehensive benefits package to eligible employees that will allow you to choose the best coverage to meet your family’s needs. For details, please review the DAHL Benefits Summary: Description

Our promise is simple. DAHL has proven year after year that we are flexible, consistent and easy to work with, which is why our clients and consultants have stayed with us, and we've continued to grow throughout the years.

Our clients know they can depend on our efforts, as we hold their priorities in high regard. We genuinely care about each and every relationship and promise to work with the utmost of respect, integrity and high energy, as we continually strive to build long-term relationships.