Description
Senior Oracle Cloud Field Service (OFS) Functional Consultant- Onsite RESPONSIBILITIES • Gather and analyze business requirements for field service operations. • Configure and implement OFS functionalities like routing, capacity planning, and work order management. • Design workflows and rules to align with business processes. • Integrate OFS with other Oracle Cloud modules (e.g., CX, ERP, HCM). • Conduct system and user acceptance testing (UAT). • Provide training to end-users and create documentation. • Troubleshoot and resolve functional issues. • Collaborate with technical teams for seamless system integration. • Ability to work on all project phases: Project Preview, Fit/Gap Analysis, Configuration, Testing, Production Support • Provide status and issue reports to the project manager/client on a regular basis • Present at client’s location is a must Qualifications • Minimum 15 years of experience in Field Service applications. • Experience in Implementation and Support project. • Strong knowledge of Oracle Cloud Field Service functionalities. • Understanding of field service processes and best practices. • Familiarity with Oracle Cloud architecture and integration tools. • Analytical and problem-solving skills to address business needs. • Excellent communication skills for client interaction and training. • Experience in implementing OFS or similar field service solutions. Ability to work on all project phases: Project Preview, Fit/Gap Analysis, Configuration, Testing, Production Support • Oracle Field Service Cloud Certification is preferred.