Branch Manager

Who We Are

OWL Services is the premier sales, installation, program management and service provider to retail, commercial, fleet, aviation and marine, and emergency power generation companies across the U.S.

With 33 offices and distribution centers and more than 1,400 field service professionals, OWL delivers on a service platform that includes construction, compliance and testing, maintenance and repair, modernization and re-imaging, and EV charging solutions to keep businesses and people moving 24 hours a day, 7 days a week, 365 days a year.

OWL Services' companies have received numerous awards over the years for exemplary customer service. Most recently it was the recipient of EVgo's Deployment Excellence Award in its first-ever class of awardees in the National EV Charging Recognition Program.

Come join us! For more information visit OWLServices.com and follow us on LinkedIn.

The Role:

This position will be based in our Clarkston, MI, office; relocation assistance is available for the right candidate. Petroleum industry experience is strongly recommended.

The Branch Manager will lead and oversee all operational, financial, and strategic activities within the 200+ employee Clarkston branch, primarily focusing on driving growth, profitability, and customer satisfaction. This individual will be responsible for managing P&L, ensuring operational excellence, and coordinating across multiple business lines, including construction, excavation, service, electrical, HVAC, general contracting, EV, and sales, and warehouse operations. The role requires close collaboration with internal teams to meet organizational objectives and exceed customer expectations.

Ideal candidates will have experience in one of the following areas: Petroleum Servicing or Operation Management, Branch Manager for a National Service Provider, Commercial Building, or Construction-related / Automotive backgrounds.

This leadership position demands a results-driven individual who can cultivate customer relationships, enhance market share, and build high-performing teams while ensuring alignment with the company's overall vision and policies

Responsibilities

Preparing and managing a branch budget

Oversee the overall operations of the branch to build seamless coordination between teams

Reviewing and approving department budgets and ensuring that the departments are performing and are profitable

Reviewing and managing contracts with subcontractors and vendors

Partner with regional sales team to drive revenue and gross margin growth across all business areas, including construction, service, and equipment sales.

Ensuring compliance with health, safety, and all other regulations

Develop and execute market plans to increase market share, penetrate new markets, and strengthen customer loyalty.

Enhance company and branch culture

Ensuring proper staffing levels

Creating growth strategies for various departments

Reporting financial results to leadership

Maintaining strong relationships with customers Requirements and Skills:

10+ years proven experience as a leader in a similar role

Professional certifications like Certified Construction Manager (CCM) or Project Management Professional (PMP) are preferred.

Ability to mentor and coach department managers to become strong leaders

Ability to explain and communicate financial results to direct reports and to leadership

Strong knowledge of various construction processes, techniques, and regulations

Excellent leadership and team management skills

Exceptional communication and organizational skills

Knowledge of building codes, safety regulations, and quality standards Competencies:

Excellent communication, managerial, analytical and problem-solving skills.

Strong organizational skills with the ability to successfully manage multiple priorities in a dynamic environment.

Team oriented, with the ability to build consensus and effective relationships in a cohesive business environment.

Must have a strong desire to provide excellent customer service.

Keep head office fully informed by verbal, written, and electronic communication.

Ability to respond promptly to emergencies as they arise.

Organized, Self-motivated, and driven with a passion for excellence. Compensation and Benefits

10 Paid Holidays

Flexible Time Off

401(k) Company Match

Health, Dental, and Vision Insurance

HSA and FSA

Disability & Occupational Accident Insurance

Company-Paid Life Insurance Policy

Employee Assistance Program (EAP)

World-class paid training program for you to learn the skills for long term career success.

Req#3043