Sr Agile Master

MAU is hiring a Sr. Agile Master for our client in Greer, SC. As a Sr. Agile Master, you will oversee Agile processes, support feature teams, manage IT projects, ensure system efficiency, and facilitate stakeholder communication to drive continuous improvement and effective IT solution development. This is a contract, long-term opportunity.

Benefits Package

401k matching

Life insurance

Health insurance

Dental insurance

Vision insurance

Short-term disability

Long term disability

Paid time off Shift Information

Monday to Friday 8:00 AM to 5:00 PM Required Education and Experience

Bachelor's degree in Information Technology, Computer Science, OR

Equivalent 4+ years of professional experience in IT application development and support

3+ years of experience with Agile methodologies, including adherence to required Agile frameworks and best practices

3+ years of experience in IT application lifecycle management, including planning, analysis, design, testing, implementation, documentation, and training

3+ years of experience managing small to medium-sized projects

3+ years of experience in customer service-focused, team-oriented environments

3+ years of experience with IT governance and system development life cycles General Requirements

PMO certification preferred

Basic understanding of business operations, preferably related to assigned responsibilities

Foundational knowledge of databases, operating systems, and IT infrastructure Essential Functions

Ensure adherence to Agile best practices, including organizing, moderating, and following up on Agile events (e.g., Sprint Reviews, Retrospectives)

Coach and support feature teams in Agile methodologies, fostering collaboration and effective working methods

Identify and resolve impediments, managing an impediment backlog when necessary

Support product owners in backlog distribution, ensuring risk mitigation and knowledge transfer

Monitor team performance with relevant metrics and drive continuous improvement

Identify inefficiencies (e.g., local optimization) and implement process improvements

Protect feature teams from unauthorized sprint interruptions

Facilitate communication between product owners and feature teams

Provide project management support, ensuring compliance with company standards throughout all project phases

Oversee project elements, including timelines, costs, quality, and risk management

Ensure adherence to Agile IT project management guidelines

Maintain IT project documentation in compliance with company standards

Keep Jira and Confluence sites updated with status reports, defect tracking, and open issues

Collaborate with stakeholders to understand business requirements and translate them into technical solutions

Lead IT solution development, from planning and analysis to design, testing, and implementation

Support complex system environments, providing assistance and user training as needed

Manage small to medium-sized projects, overseeing planning, development, and implementation

Coordinate multiple projects simultaneously, ensuring efficient execution

Leverage Agile ITPM methodology across all responsibilities

Engage with decision-makers and end users to define business requirements and address system issues

Ensure system compatibility and interoperability within the organization

Evaluate and optimize existing systems, identifying areas for improvement

Develop technical documentation, including system models, specifications, and process diagrams

Conduct in-depth testing, including end-user reviews for modified and new systems

Research software solutions to support purchasing decisions and system enhancements

Perform additional duties as assigned by the Operations Supervisor