Member Solutions Advisor - Collections

We are seeking a Member Solutions Advisor - Collections for the Western Region Member Solution Department.What You Will Do…* Monitor member accounts and identify overdue payments* Contact members for processing payments* Research and investigate historical data related to the member's account* Update account status records and collection effortsExperience:Required* 1-2 years of collection experience in consumer financeEducation:Required* High School Diploma or EquivalentPreferred* College degree or coursework in the business fieldLicenses & Certifications:Required* Requires eligibility to be registered as a Mortgage Loan Originator (MLO) with the National Mortgage Licensing System (NMLS) and RegistryPreferred* NMLS registeredSkills & Knowledge:Required* Working knowledge of credit, collection, and bankruptcy laws and regulations* Strong written and verbal communication skills* Strong sales-oriented negotiating and decision-making skills* PC skills to include word processing and spreadsheet applicationsEligible Benefits:* Vacation and Sick Leave Programs* 10 Paid Holiday per year* Medical, Dental and Vision Insurance* Voluntary Insurance Products* Basic Life/AD&D Insurance - Employer Paid* Long-term Disability Insurance - Employer Paid* College Tuition Reimbursement* Learning and Development* 401K and Pension PlanSchedule: Monday-Friday, 8:00 am-5:00 pmSalary Range: $25.19/Hour to $26.89/HourFlexibility: In office, on site; not remote or hybridLevel of Work: 1CCredit Human provides employees with many benefits from insurance coverage to college tuition reimbursement.To get to know Credit Human and learn more about our benefits, visit our careers page at Human conducts employment background checks that may be used for decisions related to employment with Credit Human.

Standard background checks performed on final candidates include NCUA Administrative and Prohibited Orders, ChexSystems, past employment verification, criminal history checks on convictions, and outstanding arrest warrants within the past seven years.

Degree verifications are conducted if listed on the employment application.

Additional background checks relevant to the role may include a motor vehicle registration check, credit check, and/or fingerprint card.

Applicants must be currently authorized to work in the United States on a full-time basis.