Sr. Product Contracts Manager

Department:Product & Loyalty

Our Company Promise

We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.

Job Description:

Job Summary

The Sr Product Contracts Manager is responsible for supporting contract management activities, including negotiation, and monitoring existing contracts with lodging, ground transportation, experience, joint marketing, and other vacations package partners across multiple markets. Utilizing market data and business intelligence research, the Sr. Marketing Contracts Manager will incorporate opportunities to drive value and reduce supply base risk into contract process to allow Vacations to deliver desired product offering. The role will work closely with other members of the Vacations organization and other departments such as Supply Chain Management, Financial Planning & Analysis (FP&A), Legal, Vacations Sourcing and Vacations Customer Ops.

Responsibilities

Work closely with the Senior Manager Contract Management on executing negotiation strategy with lodging, ground transportation, experiences, and other Vacations component partners

Assess and define business needs including financial and Customer Experience objectives, develop effective supplier negotiation strategies, and utilize innovative procurement solutions to align with business vision and objectives

Develop negotiation scenarios against several contract terms for different types of partners, including the quantitative and qualitative impacts

Partner with primary Internal customers to develop reviews to gauge supplier

performance and identify incremental value opportunities

Collaborate with SWA Legal and Supply Chain Management to ensure alignment with SWA standards

Collaborate with FP&A to size costing for different product/vendor scenarios

Perform analysis to validate assumptions, construct justifications, and build business cases for strategic initiatives

Identify potential opportunities through data analysis, industry knowledge, business models, and discussions with Stakeholders

Develop summary presentations to enable decision making for Vacation Leaders

May perform other job duties as directed by Employee’s Leaders

Knowledge, Skills and Abilities

Knowledge of Marketing and overall travel ecosystem and seasonality principles

Skilled in communication, written and verbal, with the ability to communicate complex issues in a structured and concise manner, including development and delivery of presentations to various audiences

Skilled in taking initiative and assuming accountability for achieving results

Skilled in analytical and quantitative analysis with experience building quantitative models

Skilled in aligning multiple parties with conflicting and/or diverse viewpoints to the direction of specific initiatives

Skilled in identifying unnecessary complexity and seeking solutions to reduce or eliminate it

Ability to manage multiple negotiations and execute tasks simultaneously to meet Department objectives while seeking guidance as needed to resolve issues/questions

Ability to properly manage highly sensitive and confidential information

Ability to work under stressful situations with tight deadlines and competing priorities while managing time effectively

Ability to be highly responsive and adaptable to efficiently manage quick-turn Executive-level requests

Education

Required: High School Diploma or GED

Experience

Advanced-level experience, seasoned and specialized knowledge in:

Leading multiple contract negotiation strategies and models at the same time

Working with third party suppliers

Working with other cross-functional stakeholders such as Finance, Legal, Marketing, or Supply Chain

Compiling data points from several sources to construct negotiation terms and anticipate counter terms

Prioritizing contract terms to maximize overall financial and Customer value

Expert contract negotiation and management experience is preferred

Understanding of legal terms, redlining, and best practices in negotiations is preferred

Preferred experience in hotels or supply chain-related contract management

Ability to maximize revenue generating opportunities through the contract negotiation process is preferred.

Licensing/Certification

N/A

Physical Abilities

Ability to perform work duties from [limited space work station/desk/office area] for extended periods of time

Ability to communicate and interact with others in the English language to meet the demands of the job

Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job

Other Qualifications

Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines

Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986

Must be at least 18 years of age

Must be able to comply with Company attendance standards as described in established guidelines

Ability to travel 25% of the time

Pay & Benefits:

Competitive market salary from $91,250 per year to $101,400 per

year* depending on qualifications and experience. For eligible Leadership and individual contributor roles, additional bonus opportunities are available and awarded at the discretion of the company.

Benefits you’ll love:

• Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too)

• Southwest will help fund your 401(k) retirement savings with Company

contributions up to 9.3% of your eligible earnings**

• Potential for annual ProfitSharing contribution in the Southwest Retirement

Savings Plan- when Southwest profits, you profit***

• Competitive health insurance for you and your eligible dependents (including

pets)

• Southwest offers health plan coverage options that start from the very first day of employment. You will have 30 days to select and enroll in your health plan with coverage retroactively available to your first day of employment.

• Explore more Benefits you’ll love:

*Pay amount does not guarantee employment for any particular period of time.

**401(k) match contributions are subject to Retirement Savings Plan vesting schedule

and applicable IRS limits

***ProfitSharing contributions are subject to Retirement Savings Plan vesting schedule and are made at the discretion of the Company.

Southwest Airlines is an Equal Opportunity Employer.

Please print/save this job description because it won't be available after you apply.

R-2025-52334