ServiceNow Platform Architect

Job Description

BCforward is currently seeking a highly motivated Platform Architect for an opportunity- 100% Remote

Position Title: Platform Architect

Location: 100% Remote

Anticipated Start Date: 05/26/2025

Please note this is the target date and it is subject to change. BCforward will send official notice ahead of a confirmed start date.

Expected Duration: 12 months contract

Job Type: [FULL TIME (>=40 HRS WEEKLY) [CONTRACT], [REMOTE]

Please note that actual compensation may vary within this range due to factors such as location, experience, and job responsibilities, and does not encompass additional non-standard compensation (e.g., benefits, paid time off, per diem, etc.).

Job Description:

The Principal Platform Architect is an advisory role, responsible for helping our customers establish a technical foundation in the ServiceNow Platform and design solutions that deliver outcomes. The Principal Platform Architect ensures customers use leading practices around instance strategy, technical governance, core data, integrations and the health of the platform. This is a consultative role focused on guiding ServiceNow, partner and customer employees on the engagement team to provide a solution on architecture designed for long-term success.

You will work with the customer across executive, platform owner, enterprise architects, and development teams during the selling, structuring, and implementation of solutions.

Be an architectural advisor across multiple engagements to guide customers, partners, and internal team members to provide successful customer solutions.

Provide a variety of architectural knowledge across multiple workflows.

Develop relationships with CoEI and business leaders at the customer site to understand the role of ServiceNow in their digital transformation vision.

Translate goals to outcomes into a customer roadmap.

Translate business information and technical requirements into an architectural blueprint to achieve complex goals.

Engage with the customer's Enterprise Architects to position ServiceNow as the digital transformation platform standard, integrated with the customer's core applications.

Manage technical governance, and a delivery operating model and governance.

Ensure instance health by working with the engagement team to reduce technical debt and align to ServiceNow leading practices.

Support the sales effort by scoping and estimating the engagement and changing orders.

Be an active contributor of leading practices and expertise related to the ServiceNow platform.

Qualifications

To be successful in this role you have:

10+ years progressive experience as part of a professional services organization; or equivalent education/experience

Current ServiceNow Certified Technical Architect (CTA) or the minimum certification requirements to qualify for CTA Program which include:

Certified System Administrator Certification (CSA)

Certified Application Developer (CAD)

Two (2) Certified Implementation Specialist (CIS) disciplines

Consulting experience

Creativity with comfort running programs independently within a "startup paced" environment

Success driving complex issues through analysis and resolution

Industry domain expertise

Large program experience leading architecture and design

Enterprise architecture experience

Cloud application technology experience

ServiceNow certifications in aligned workflow

Ability to travel

Right to work in the Country you have applied to.Company Description

About BCforward:

Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward’s 6,000 consultants support more than 225 clients globally.

BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class places to work.

BCforward is an equal opportunity employer.

Full-time

Fully remote