Customer Service Attendant

Job Description

Overview : This position is key to providing a positive experience for our customers and ensuring the smooth operation of daily services.

Job Title: Customer Service Attendant

Location: 3300 Denali St, Anchorage, AK 99503

Position Type: Full-Time / Part-Time (Specify availability)

Job Description:

We're looking for a friendly, reliable, and customer-oriented individual to join our team as a Customer Service Attendant at our Cyber Express Detail Center. This position is key to providing a positive experience for our customers and ensuring the smooth operation of daily services. As a Customer Service Attendant, you'll greet customers, assist with selecting services, process payments, and ensure the facility is clean and well-maintained. You’ll be our valued customers' first point of contact and help create an efficient and enjoyable environment.

Responsibilities:

Greet customers in a friendly and professional manner

Assist customers in selecting the appropriate car wash packages and services

Process transactions quickly and accurately using our point-of-sale (POS) system

Maintain cleanliness of the car wash facility, including lobby, restroom, and exterior areas

Handle customer inquiries and resolve any issues or concerns with a positive attitude

Monitor the car wash line and assist with directing customers to appropriate bays or stations

Perform routine checks of car wash equipment to ensure it’s functioning properly

Promote membership programs and special offers to customers

Work collaboratively with fellow team members to ensure efficient service delivery

Qualifications:

High school diploma or equivalent (preferred)

Previous customer service experience is a plus

Strong communication and interpersonal skills

Ability to multitask and handle high-volume situations

Comfortable working outdoors in various weather conditions

Must be reliable, punctual, and detail-oriented

Ability to stand for extended periods and perform physical tasks (e.g., sweeping, cleaning)

Positive attitude and strong work ethic

Benefits (if applicable):

Competitive hourly wage

Flexible work schedule

Employee discounts on car wash services

Opportunities for advancement

Training provided

CYBER Express is an equal opportunity employer welcoming individuals of different backgrounds, experiences, abilities, and perspectives. The company shall not discriminate against any employee or applicant because of race, color, religion, creed, sexual orientation, gender or gender identity (except where gender is a bona fide occupational qualification), national origin, age, disability, military/veteran status, marital status, genetic information or any other factor protected by law. We are committed to the full inclusion of all qualified individuals and comply with applicable federal and state disability laws.

CYBER Express operates in partnership with Chugach Alaska Native Corporation, as such, preference shall be given to eligible and qualified applicants who are Chugach shareholders, descendants, shareholder spouses and shareholders of other Alaska Native Corporations to the full extent allowed by law. Chugach makes every effort to identify, hire, train, and promote shareholders. Chugach's shareholder hiring preference is not contrary to Chugach's Equal Employment Opportunity Policy, and does not diminish Company policies regarding discrimination or equal opportunity. The shareholder hiring preference is based on shareholder status and not any protected category covered by the Equal Employment Opportunity Policy. As an Alaska Native Corporation, Chugach supports the advancement and betterment of Alaska Natives through increased employment opportunities.

Full-time