Transaction Management Ops Analyst - Securities Settlement & Custody

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Job Description:

This job is responsible for moderately complex transaction and fulfillment processing, including the movement of assets into and out of accounts. Key responsibilities include reconciliation, settlement, and trade and transfer support, and providing quality service and operations support for internal business partners and external clients, in accordance with established guidelines and procedures. Job expectations include handling in operational processes which may carry medium to high levels of monetary risk and assisting in training less experienced team members.

Responsibilities:

Performs moderately complex transaction processing and reconciliation with medium to large monetary impact according to the established written guidelines and procedures

Responds to moderately complex client inquiries via numerous channels to support operational efficiency and quality client service

Responsible for the analysis and resolution of moderately complex transactions requiring escalations and exceptions

Proactively identifies risk and opportunities for process improvements based on an understanding of how the work impacts other operational units

Line of Business Job Description:

The Securities Settlement and Custody Operations group plays a significant role within Wealth Management Operations (WMO). The organization is responsible for Clearing & Settlement for various Pierce and Private Bank distribution channels, servicing Private Bank Securities on PACE, Fund Relationship and Onboarding Mutual Fund & Alternative Investments.

The Private Bank Security and Settlement Support Team support various tasks related to servicing assets for Private Bank accounts on Profitability and Customer Service Enhancements (PACE). The process includes asset set up, maintenance, and valuation, physical vault activities,, transaction processing, settlements.

The Transaction Management Ops Analyst is responsible for independently processing complex transactions supporting the movement of account assets and other fulfillment processing. Key responsibilities include end-to-end ownership of issue resolution, working across multiple operations and product specialists, and ensuring procedures are clearly documented and up to date.

For this role, the key responsibilities include:

Providing operational support and transaction processing for various product types and functions

Performs moderately complex transaction processing and reconciliation with medium to large monetary impact according to the established guidelines and procedures

Responsible for the analysis and resolution of moderately complex transactions requiring escalations and/or exceptions, and works with appropriate Financial Advisors, Investment Managers, and Internal and External Business partners to provide problem resolutions for function related items

Responds to moderately complex client inquiries through numerous channels to support operational efficiency and quality client service

Proactively identifies risk and opportunities for process improvement based on an understanding the work impacts other operational units

Required Skills:

Solid analytical skills

Strong Excel skills

Detail oriented

Customer Focus

Demonstrate logical, systematic approach to problem solving

Perform mathematical calculation

Organizational and time management skills

Ability to multi-task and meet time service level deadlines are required.

Intermediate skill level needed for PC applications (Excel, Outlook, and Word)

An understanding of investment products and solutions

Intermediate skill level to perform mathematical calculation

Communicate verbally and written in a in concise, clear professional manner

Flexibility to work peak processing days and times in an evolving environment

Career oriented teammate looking to grow within the organization while exhibiting leadership characteristics

Forward thinker able to express new, fresh ideas to create better operational processes

Research

Positive attitude

Collaborating

System navigation

Desired Skills:

Exposure to DTC and Bank of New York Mellon is preferred.

Familiarity with Issuers and Agents

Previous Securities Industry experience is preferred.

Basic understanding or knowledge of various Asset/Security Types both marketable and non-marketable assets/securities.

Bachelors-Degree or equivalent work experience.

Skills:

Attention to Detail

Customer and Client Focus

Oral Communications

Prioritization

Problem Solving

Account Management

Analytical Thinking

Coaching

Written Communications

Mentoring

Research

Result Orientation

Shift:1st shift (United States of America)

Hours Per Week: 40

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