Collaboration Communications Systems Engineer

Company Overview:

A privately held exploration and production company, Hunt Oil has successfully conducted worldwide petroleum operations for 90 years and is one of the world's leading independent energy companies. The mission of Hunt Oil Company is to be a growth-oriented industry leader respected throughout the world for the quality and competency of its people, the efficiency and scope of its operations, and its rich heritage of honesty and integrity.

Position Summary:

We are seeking a dynamic and resourceful Communications and Collaboration Systems Engineer to join our IT team. This role is pivotal in designing, supporting, and maintaining our corporate AV environment while also providing engineering support for Office 365 email and collaboration tools. The ideal candidate will have a strong background in communications technology and be proficient in Microsoft Office 365 solutions. This role will interface with all levels of leadership and the candidate must be comfortable interacting with the company's senior executives and their admins.

This role will be a part of the Desktop Solutions team and will require providing support, including working Desktop Support tickets as needed.

This position requires coverage from 8:00 am to 5:00 PM, coordinated with teammates based on business needs. The candidate must be willing to work nights, weekends, and holidays for rotational On-Call and event duties. The contract period is 6 months, with potential for full-time employment.

Responsibilities:

Provide advanced support for Microsoft Office 365 collaboration tools, including Teams, SharePoint, OneDrive, and Exchange

Support virtual or hybrid conferencing using platforms like Zoom, Microsoft Teams, or Webex

Set up, operate, and troubleshoot AV systems for internal meetings, town halls, training, and external presentations

Provide white glove support for executives and board-level meetings

Work with third-party AV vendors for installations or large events. Coordinate with facilities, IT, and external vendors as needed

Handle incoming booking requests for AV equipment and setup

Proactively identify potential issues that could adversely impact customer experience and follow through on action steps, including researching and working with vendors to recommend solutions

Place orders for AV equipment and consumables; inspect and verify all AV deliveries upon receipt

Manage AV inventory including building and maintaining a spare parts inventory for all AV equipment as well as track equipment usage

Set up, configure, test, maintain, monitor, and troubleshoot teleconferencing equipment, multimedia devices, televisions, monitors, projectors, recording equipment, speaker sets, digital cameras, and other presentation equipment

Maintain, troubleshoot, and repair AV equipment (microphones, speakers, displays, video switchers, etc.)

Document AV system instructions and standard operating procedures and train employees on how to use AV tools and systems

Develop long-term strategies and capacity planning for meeting future AV equipment and corporate technology needs

Evaluate vendor proposals and service agreements

Mentor junior team members to help them develop their skills and take on more complex tasks over time

Provide feedback to the end-user services team on technical process issues to improve overall service delivery Required Skills :

Experienced in the set up and operation of event technology such as audio mixers, wireless microphones, video matrix switchers, broadcast and PTZ cameras

Proficient with Microsoft O365 tools (Teams, Live events) and Zoom webinars

Skilled in installing and troubleshooting Microsoft OS, O365 Suite, Teams, SharePoint, and Box

Working knowledge of Crestron, Logi, MS Teams Rooms, Zoom, Windows and Android based UC platforms and hardware

Familiarity with DSPs (e.g., Biamp, Q-SYS), switchers (Crestron, Extron), and video routing

Understanding of audio/video signal flow (HDMI, SDI, Dante, NDI, etc.)

Diagnose and resolve issues quickly under time pressure

Communicate effectively with non-technical stakeholders

IP Addressing for AV over IP systems

Basic ITIL knowledge and experience with ITSM tools (Helix, ServiceNow, Remedy, Cherwell, HEAT) Required Experience:

High School Diploma

Associate degree or bachelor's degree in computer science or related technology background strongly preferred

7+ years of experience in architecting, supporting, and maintaining a corporate AV environment, including teleconferencing, presentation, and general AV technologies

3+ years of experience providing general Deskside Support to users in a corporate environment

Industry standard IT certifications (A+, Microsoft Office, MCP) a plus Company Highlights:

For 90 years, we have nurtured creative ideas and turned them into successful realities using three core strategic pillars - creativity, excellence, and people.

401K - 12% employer contribution with no vesting period (6% Match and 6% non-matching contribution)

Highly competitive compensation

Hybrid work options available for most roles

Five to eight weeks of PTO annually based on years of experience; eleven additional holidays per calendar year

All Medical/Dental/Vision benefits start day one with the company; low employee premiums

Education Assistance Program

Free covered employee parking for Dallas HQ based employees

Free specialty coffee bar in the Dallas HQ

Commitment to the following ideals:

Work/Life Balance

Ongoing professional development opportunities

An exceptional employee experience

Hunt is committed to a diverse and inclusive workplace. Hunt is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

#LI-ONSITE

#LI-huntenergy