Account Manager

Description

Job Title: Account Manager

Department: Kimray Sales and Service

Location: Odessa, TX

Reports to: Area Sales Manager

FLSA Class: Exempt

W/C Code: 8742

Safety Sensitive Position: Yes

Job Summary: Works with customers to identify needs and determine workable solutions using a variety of field concepts, practices and procedures. Ensures customer retention and satisfaction by proactively providing solutions which resolve complaints and bridge communication gaps.

Essential Job Functions:

Proactively initiates sales calls with existing and potential customers

Conducts catalog and other product trainings

Performs field repair services (as required)

Provides technical support to current and prospective customers

Reports all activities to sales coordinators for input into CRM

Researches available market/customer data to plan routing and set objectives

Attends customer events, industry events and trade shows

Complies with all safety policies, practices, and procedures. Reports all unsafe activities to supervisor and/or a Health Safety and Environmental team member

Participates in proactive teams to achieve departmental and company goals

Provides leadership to others through example and sharing of knowledge/skill

Performs other duties as assigned Qualifications:

3-5 years' previous sales experience or completion of the KSS training program

Advance knowledge of Kimray products and general applications

Knowledge of valve sizing for application to customer product

Familiarity with a variety of Upstream & Midstream field concepts, practices and procedures

Ability to interpret a variety of technical instructions in mathematical or diagram form

Proficient computer and technological skills

Capable of effectively presenting information to internal and external groups

Must have analytical, problem solving and critical thinking skills

Ability to handle multiple tasks simultaneously

Must have valid driver's license and clean MVR

Must pass background check and drug screen Core Competencies:

Action Oriented - Taking on new opportunities and touch challenges with a sense of urgency, high energy, and enthusiasm.

Instills Trust - Gaining the confidence and trust of others through honesty, integrity, and authenticity.

Drives Results - Consistently achieving results, even under tough circumstances.

Ensures Accountability - Holding self and other accountable to meet commitments. Supervisory Responsibilities: No

Education:

Bachelor's Degree preferred Work Environment:

Office environment

Field environment which may result in exposure to elevated noises, moving parts, electrical currents and chemicals

PPE required in specific areas Physical Requirements:

Repetitive use of hands

Sitting, bending, stretching, pulling, pushing, reaching and lifting up to 50 lbs. Travel:

Driving for extended periods of time - 75% of day

Safety Sensitive Position:

• Yes

This position performs tasks or duties that could affect the health or safety of Kimray employees or other individuals and has been designated as Safety Sensitive.