INTERIM HOUSING CASE MANAGER

Job Type

Full-time

Description

JOB SUMMARY:

The Interim Housing Case Manager is responsible for new intakes and assessments, service planning, routine case management services, advocacy and counseling. Case managers meet daily basic needs and provide supportive services as needed to address the tailored needs of homeless individuals and families. The Case Manager is responsible for creating a path to housing and self-sufficiency. Assist Director of Emergency Services with the day-to-day operations of Interim Housing. Document client service transactions in HMIS and other databases as required. Perform operational tasks as necessary and administrative tasks as assigned to fulfill program objectives.

JOB RESPONSIBILITIES:

Responsibilities

Intake and assessment

Perform program intake, including the completion of all necessary Housing Forward and HMIS forms to ensure proper registration on all new clients.

Determine eligibility for services based on homeless status.

Provide clients with an orientation to the Interim Housing Program services and rules.

Case Management Responsibilities

Provide case management services including, advocacy, crisis intervention and counseling to program participants.

In conjunction with client, establish housing service plan: review case progress and complete re- determination in accordance with program requirements.

Make referrals in accordance with service plans to internal programs and external providers. Initiate follow-up of referrals to coordinate services and monitor client progress.

Ensure that clients have completed all necessary documentation to be placed on housing lists. Administrative

Complete reports of unusual incidents as necessary and submit to supervisor for review.

Maintain accurate and confidential records (e.g. case notes) in accordance with agency policies. Responsible for accurate and timely data entry of service transactions into HMIS (Homeless Management Information System).

Assist with the preparation of aggregate data reports and statistics. Other Duties

Attend and participate in staff meetings

Attend agency wide and departmental meetings Participate in clinical case staffing.

Other duties as assigned. Requirements

QUALIFICATIONS:

Bachelor's degree in social work, Master's preferred, or related field or minimum of two years or relevant experience.

KEY COMPETENCIES:

Skills or experience in the following areas: Homeless issues, mental health and substance abuse

recognition, and accessing supportive services. Consistent, reliable, and team oriented.

Excellent written and oral skills necessary. Must be able to manage multiple tasks

Solid knowledge of computer programs including Microsoft Word and Excel Must have smartphone to utilize Agency communication and collaboration tools.

Valid driver's license and proof of insurance

PHYSICAL REQUIREMENTS:

The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee must occasionally lift and/or move up to 30 pounds. While performing the duties of this job, the employee is regularly required to use hands and talk or hear. The employee is frequently required to stand; walk; sit; reach with hands and arms balance, stoop, kneel or crouch.

American with Disabilities Act (ADA) Statement: External and internal applicants, as well as position incumbents who become disabled, must be able to perform the essential job specific functions (listed within each job responsibility) either unaided or with the assistance of a reasonable accommodation to be determined by the organization on a case-by-case basis.?

?Housing Forward does not discriminate on the basis of race, color, religion, sex, citizenship, ethnic or national origin, age, disability, medical status, military status, veteran status, marital status, sexual orientation, gender identity or expression, genetic information, ancestry, or any legally protected status. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits and training. All qualified applicants will receive consideration for employment without regard to race, ethnicity, religion, sexual orientation, veteran status, national origin, or disability. ?

?Job descriptions are not intended and should not be construed to be all-inclusive lists of all responsibilities, skills, efforts or working conditions associated with a job. While this job description is intended to be an accurate reflection of the job requirements, management reserves the right to modify, add or remove duties from particular jobs and to assign other duties, as necessary. This job description does not constitute a written or implied contract of employment.?

Salary Description

$45,000 to $49,000