Food and Beverage Operations Manager, TD Garden

Overview

Additional Details

At Delaware North, we care about our team members' personal and professional journeys. These are just some of the benefits we offer:

Medical, dental, and vision insurance

401(k) with up to 4% company match

Annual performance bonus based on level, as well as individual, company, and location performance

Paid vacation days and holidays

Paid parental bonding leave

Tuition and/or professional certification reimbursement

Generous friends-and-family discounts at many of our hotels and resorts Unit Description

Delaware North purchased the historic Boston Garden in 1975 and later constructed its successor, TD Garden, and neighboring The Hub on Causeway, both of which we continue to own and operate. As New England's largest sports and entertainment arena, TD Garden is the home of the storied NHL's Boston Bruins and NBA's Boston Celtics franchises and hosts over 200 events annually with over 3.5 million visitors.

Responsibilities

Oversee operations of concessions and warehousing, ensuring excellence in product quality, service, safety, and sanitation

Collaborate with the Executive Chef and Restaurant Manager on menu planning, inventory management, cost control, and timely ordering of supplies

Respond to client requests and ensure alignment with company standards

Handle scheduling, training, and development of team members to promote growth and consistency

Uphold company policies while developing procedures that enhance service standards, accountability, and a culture of excellent customer service Qualifications

Minimum of 7 years of experience in a similar food and beverage operations position, with knowledge of diverse menus and experience in a supervisory capacity

Proven ability to effectively lead a team with a commitment to exceptional guest service

Capability to streamline scheduling to support operational performance