Server Engineer III - UNIX/LINUX/EPIC ODBA

Make a difference. Be happy. Grow your career.

JOB SUMMARY

The Server Engineer III responsibilities include completing work on major, complex projects with full competency. Coordinate with both technical and non-technical staff and vendors on the implementation of complex projects. Perform analysis, diagnosis, and resolution of complex problems on both physical and virtual infrastructure platforms. Recommend, implement, and document corrective solutions and preventative measures. Participate in the evaluation and recommendation of new technology solutions. Provide Tier 3 support and guidance to IT for all Health System and affiliate entities. Document work in the form of policies, standards, and knowledge base articles. This position consists of ensuring solutions are delivered in adherence to defined standards and policy.

The Server Engineer III position is expected to actively work on technical projects and provide/receive guidance/from team members as needed to ensure the quality and delivery of work.

Nordic, repeat Best in KLAS IT Services Firm and solely serving the healthcare industry, strives to empower healthcare providers to leverage technology and to realize digital transformation. All Nordic staff embrace Nordic’s maxims and mission to serve our customers who care so well for us.

KEY RESPONSIBILITIES

Provide training and mentoring on technologies to peers and colleagues

Assist with the evaluation and recommendation of technical solutions based on requirements, ranging from group to enterprise-wide deployments

Engage in tier 2 and tier 3 troubleshooting on issues identified with deployed services, providing resolution and remediation

Tests software updates and patches

Monitors and tunes systems to achieve optimum performance levels in standalone and multi tiered environments.

Conducts system analysis, configuration management, and develops improvements for system software performance, availability, and reliability.

Provides in-depth diagnosis for operating systems, software/hardware failures and develops solutions.

Prescribes system backup/disaster recovery procedures and directs recovery operations in the event of destruction of all or part of the operating system or other system components.

Implements appropriate levels of system security.

Perform tasks related to the operation, servicing, troubleshooting, and administration of platform technologies.

On-call availability 7/24 as part of a rotation schedule.

Other duties as assigned

Power Systems for AIX

Racking and installation of Power Systems

Racking and installation of Hardware Management Console (HMC)

LPAR Configuration and planning via HMC

AIX Implementation and Administration

PowerVM Installation and Administration

UNIX Operating Systems

IBM AIX

Logical Partitioning

Network Installation

Performance Monitoring and Tuning

Capacity Planning

Backup and Recovery of Operating System

Logical Volume Management

Red Hat Enterprise Linux (RHEL)

Network Installation

Performance Monitoring and Tuning

Capacity Planning

Backup and Recovery of Operating System

ReaR: backup and recovery

Configuration and Administration

Logical Volume Management (LVM)

AIX Network Install Manager (NIM)

Configuration and Administration of NIM

Mksysb and savevg iage backups

lpp Source and spot creation

post-script creation

software bundle creation

Secure Shell (SSH) system administration and file transfers

Secure Shell authentication

Secure Shell File Transfer

Secure Shell Remote commands

Configuring public key authentication o Configuring port forwarding

Network Time Protocol (NTP)

Configure NTP on AIX and RHEL Hosts

Unix shell and command language

Bourne Shell (SH) – Portable Shell

Korn Shell (KSH) – AIX default Shell

Bourne Again Shell (BASH) – Linux default Shell

Screen-Oriented Text Editor

VI Editor (AIX)

VIM Editor (RHEL)

UNIX Server Hardware Platforms

IBM Power RISC Systems

Virtual / Logical platforms and partitioning

IBM PowerVM

Installation and configuration of PowerVM

Micro Partitioning

Logical Partition Mobility (LPM)

Resource allocation

Allocation of virtual processors

Allocation of physical processors

Allocation of Memory

Resource Priority Weighting

High Availability and Clustered configurations

IBM PowerHA

Cluster configuration and administration

Performance monitoring and tuning

EPIC ODBA

Support EPIC Certified ODBA

Installation and tuning of AIX Operating system to meet EPIC auditing standards.

Large Page Memory management and capacity planning

Scripting for automation of snapshot copies of the operational database (ODB)

Configuring private networking for optimal ECP application server performance

Filesystem performance management allowing for optimal Epic database performance

Epic SystemPulse monitoring for key performance indicators

Epic Web Analytics monitoring for key performance indicators

System resource capacity planning

Provide 24X7X365 problem management support for EPIC environment

Monitor Epic backups - storage array copies and backups

Create and update UNIX scripts to automate system processes

Document all Epic technical architecture design, security and support

Provide weekly and monthly capacity planning reports of EPIC system

Provide support during the Go-Live

Provide post-live technical support

Attend applicable EPIC education classes

Assist in developing and executing the infrastructure disaster recovery plan

Perform tasks and duties consistent with the Epic ODBA

Perform other duties as required or requested

SKILLS AND EXPERIENCE

Generally requires a Bachelor's Degree in the field of computer science, telecommunications, information sciences, or a related field and 8 years of equivalent work experience. Or 11 years of related experience in lieu of a degree.

Other Knowledge, Skills and Abilities Required

Preferred but not required: Red Hat Certified System Administrator (RHCSA), EPIC ODBA Certification, ODBA100 & ODBA200

7+ years of experience in a LINUX/UNIX System Engineering role

Demonstrate a deep understanding of the application of technology in the technical environment and its business return

Be capable of designing complex technology solutions, taking into account the existing tech landscape

Be capable of designing clear transition plans to demonstrate to a client how they can achieve their long-term objectives in stages

Have the necessary communication and interpersonal skills to interact with clients at all levels

Have the ability to keep up to date with technology as it develops and inform their clients of the potential impact

Be capable of taking a conceptual solution and turning it into a detailed design, configured and priced for the client

Act as the technical point of contact for clients and technical teams throughout the client life cycle

Be self-managing and capable of prioritizing workload based on client requirements

Nordic is an equal opportunity employer. We are committed to creating an inclusive environment for all employees and applicants. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, marital or veteran status, or any other protected status under applicable federal, state, or local laws. We encourage individuals of all backgrounds to apply, including women, minorities, individuals with disabilities, and veterans.

Nordic is an equal opportunity employer. We are committed to creating an inclusive environment for all employees and applicants. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, marital or veteran status, or any other protected status under applicable federal, state, or local laws. We encourage individuals of all backgrounds to apply, including women, minorities, individuals with disabilities, and veterans.

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